Dog Trainer

Petco Animal Supplies Stores•Ewa Beach, HI

24d•Onsite

About The Position

As a Petco Certified Dog Trainer, the Dog Trainer helps further Petco’s mission as a Pet Health and Wellness company by strengthening the bond between pet parents and their dogs. The role uses modern dog-training techniques and positive reinforcement to help pet parents develop well-behaved, happy, and healthy dogs. The trainer provides one-on-one sessions and group classes, advises on basic training and environmental management, and creates customized plans for specific goals. The position also engages Petco guests to provide personalized solutions, including recommendations on pet nutrition, services, and supplies. The role includes completing Petco’s six-week, instructor-led Dog Training Instructor Program (DTIP), assigned learning modules, and workbook materials. After certification, the trainer runs and grows the dog-training business in a Pet Care Center with marketing and internal resources, then completes the Health & Wellness Certification Program for Dog. Candidates with prior experience who pass the required skill and knowledge assessments may qualify for accelerated training. The Dog Trainer also supports Pet Care Center operations and sales by helping guests select merchandise and services, maintaining merchandise displays, processing transactions, assisting with OMNI shopping, and following operational and safety procedures. The role works with grooming and veterinary teams and contributes to a collaborative, inclusive culture. No supervisory responsibility is listed.

Requirements

Passion for animal care, training, and welfare, and genuine interest in improving the lives of pets and their pet parents.
Excellent communication and interpersonal skills to interact with pet parents and provide clear instructions, demonstrations, and applicable selling techniques.
Ability to safely and humanely handle and work with dogs of all sizes, ages, and breeds.
Strong organizational skills and ability to manage multiple tasks and prioritize responsibilities.
Flexibility to work weekends, evenings, and holidays as needed to accommodate training schedules and store operations.
Physical stamina to stand, walk, bend, and lift objects up to 50 pounds.
Familiarity with computer systems and software for managing training records, schedules, and communication with pet parents.
Complete Petco’s Dog Training Instructor Program and Health & Wellness Certification Program for Dog, unless eligible for accelerated training based on prior experience and successful skill and knowledge assessments.

Nice To Haves

Prior dog-training experience may qualify approved candidates for accelerated training if they pass skill and knowledge assessments.

Responsibilities

Provide one-on-one dog-training sessions and group classes using modern techniques and positive reinforcement.
Advise pet parents on basic training, environmental management, and customized plans for their dogs’ training goals.
Attend and successfully pass Petco’s six-week Dog Training Instructor Program and complete assigned Workday Learning modules and student workbook materials.
Recommend and sell appropriate dog-training classes, training, and supplies.
Keep accurate records of training sessions, progress, and pet-parent feedback, while maintaining confidentiality and professionalism.
Work with grooming and veterinary teams to provide holistic whole-health solutions.
Complete and apply ongoing training programs to maintain expertise.
Engage guests and recommend merchandise and services based on their identified needs.
Build understanding of guests and their pets and connect them to Petco’s digital platforms to generate future business.
Demonstrate awareness and knowledge of animal health, welfare, and proper handling.
Perform related duties to support Pet Care Center performance goals.
Ensure merchandise is stocked, priced, and displayed appropriately.
Complete cash-register transactions and assist guests with OMNI shopping as needed.
Follow operational guidelines, policies, procedures, and safety protocols.
Promote teamwork, inclusion, and collaboration.
Evaluate guest inquiries and refer them to the Leader on Duty as needed.
Complete other duties and special projects as assigned.