Dog Trainer

Petco•Wichita Maize, KS

12d•Onsite

About The Position

As a Petco Certified Dog Trainer, you will support Petco’s mission as a Pet Health and Wellness company by strengthening the bond between pet parents and their dogs. You will use modern dog-training techniques and positive reinforcement to help pet parents develop well-behaved, happy, and healthy dogs. The role includes one-on-one training sessions, group classes, advice on basic training and environmental management, and customized plans for specific training goals. You will also engage with guests to provide personalized recommendations for pets’ health, nutrition, services, and supplies. The role has two core responsibilities: providing dog-training services and delivering 360-degree solutions for Petco guests. Candidates must complete Petco’s six-week Dog Training Instructor Program (DTIP), including assigned learning modules and workbook materials. After certification, trainers run and grow the dog-training business at a Pet Care Center, with local and national marketing support and access to internal resources, networking, and online booking and scheduling systems. Trainers also complete the Health & Wellness Certification Program for Dog. Candidates with prior experience who pass skill and knowledge assessments may qualify for accelerated training. This role has no supervisory responsibility. The stated starting rate is $12.00.

Requirements

Pass Petco’s Dog Training Instructor Program to become a Petco Certified Dog Trainer, unless eligible for accelerated training after passing skill and knowledge assessments.
Pass skill and knowledge assessments to qualify for accelerated training, if applicable.
Have a passion for animal care, training, and welfare and a genuine interest in improving the lives of pets and their pet parents.
Demonstrate excellent communication and interpersonal skills to interact with pet parents and provide clear instructions, demonstrations, and applicable selling techniques.
Demonstrate the ability to handle and work with dogs of all sizes, ages, and breeds safely and humanely.
Have strong organizational skills and the ability to manage multiple tasks and prioritize responsibilities.
Be flexible to work weekends, evenings, and holidays as needed to accommodate training schedules and store operations.
Have the physical stamina to stand, walk, bend, and lift objects weighing up to 50 pounds.
Be familiar with computer systems and software for managing training records, schedules, and communication with pet parents.

Nice To Haves

Prior experience may qualify approved candidates for accelerated training if they pass both skill and knowledge assessments.

Responsibilities

Attend and successfully pass Petco’s six-week Dog Training Instructor Program led by a Petco Certified Dog Trainer Mentor or Academy Instructor.
Complete assigned Workday Learning modules and DTIP Student Workbook materials according to the DTIP roadmap.
Recommend and sell appropriate dog-training classes, training, and supplies.
Maintain accurate records of training sessions, progress, and pet-parent feedback.
Maintain confidentiality and professionalism.
Work cross-functionally with grooming and veterinary teams to provide holistic whole-health solutions.
Complete and apply ongoing training programs to maintain expertise.
Engage guests and recommend merchandise and services suited to their identified needs.
Build an understanding of guests and their pets and connect them to Petco’s digital platforms to generate future business.
Demonstrate awareness and knowledge of animal health, welfare, and proper handling.
Perform related duties that support Pet Care Center performance goals.
Ensure merchandise is stocked, priced, and displayed appropriately.
Complete cash-register transactions and support guests with OMNI shopping as needed.
Follow operational guidelines, policies, and procedures.
Promote teamwork, inclusion, and collaboration.
Complete other duties and special projects as assigned.
Evaluate guest inquiries and refer them to the Leader on Duty as needed.
Use selling behaviors to identify and address guests’ current and future needs.
Follow safety protocols to help maintain a safe environment for partners, guests, and pets.
Complete the Health & Wellness Certification Program for Dog.
Run and grow the dog-training business at a Pet Care Center after certification.