Dog Trainer

Petco•San Antonio, TX

22d•Onsite

About The Position

As a Petco Certified Dog Trainer, the Dog Trainer enhances the bond between pet parents and their dogs through modern training techniques and positive reinforcement. The role provides one-on-one training sessions and group classes, advises on basic training and environmental management, and develops customized plans to address training goals. The Dog Trainer also engages with guests to recommend personalized solutions for pets, including nutrition, services, and supplies. The role has two core responsibilities: providing dog training services and delivering 360-degree solutions for Petco guests. Trainers must complete Petco’s six-week Dog Trainer Instructor Program (DTIP), assigned learning modules and workbook materials, and the Health & Wellness Certification Program for Dog. After training, they run and grow the dog training business at a Pet Care Center with marketing and internal resources. Candidates with prior experience may qualify for accelerated training after passing skill and knowledge assessments. The position also supports general Pet Care Center operations, including merchandise presentation, checkout, OMNI shopping support, safe animal handling, teamwork, and adherence to operational policies. No supervisory responsibilities are listed. Starting rate: $12.00.

Requirements

Pass Petco’s six-week Dog Trainer Instructor Program, unless eligible for accelerated training by passing skill and knowledge assessments.
Pass the Health & Wellness Certification Program for Dog.
Passion for animal care, training, and welfare, and genuine interest in improving the lives of pets and their pet parents.
Excellent communication and interpersonal skills to interact with pet parents and provide clear instructions, demonstrations, and applicable selling techniques.
Ability to handle and work with dogs of all sizes, ages, and breeds safely and humanely.
Strong organizational skills and ability to manage multiple tasks and prioritize responsibilities.
Flexibility to work weekends, evenings, and holidays as needed.
Physical stamina to stand, walk, bend, and lift up to 50 pounds.
Familiarity with computer systems and software to manage training records, schedules, and communication with pet parents.

Nice To Haves

Prior dog training experience may qualify approved candidates for accelerated training after passing skill and knowledge assessments.

Responsibilities

Attend and successfully pass Petco’s six-week Dog Trainer Instructor Program led by a Petco Certified Dog Trainer Mentor/Academy Instructor.
Complete assigned Workday Learning modules and Dog Training Instructor Program Student Workbook materials.
Recommend and sell appropriate dog training classes, training, and supplies.
Keep accurate records of training sessions, progress, and pet parent feedback; maintain confidentiality and professionalism.
Work cross-functionally with grooming and veterinary teams to provide holistic solutions.
Complete and apply ongoing training programs to maintain expertise.
Engage guests and recommend merchandise and services based on their identified needs.
Build understanding of guests and their pets and connect them to Petco’s digital platforms to generate future business.
Demonstrate knowledge of animal health, welfare, and proper handling.
Perform related duties supporting Pet Care Center performance goals.
Ensure merchandise is stocked, priced, and displayed appropriately.
Complete cash register transactions and support guests with OMNI shopping as needed.
Follow operational guidelines, policies, procedures, and safety protocols.
Promote teamwork, inclusion, and collaboration.
Evaluate guest inquiries and refer them to the Leader on Duty as needed.
Complete other duties and special projects as assigned.
Successfully run and grow the dog training business at a Pet Care Center.
Complete the Health & Wellness Certification Program for Dog.