Dog Trainer

Petco•Fairfax, VA

20d•Onsite

About The Position

As a Petco Certified Dog Trainer, the Dog Trainer enhances the bond between pet parents and their dogs through modern dog-training techniques and positive reinforcement. The role provides one-on-one training sessions and group classes, offers advice on basic training and environmental management, and develops customized training plans for specific goals. Dog Trainers also engage with guests to recommend personalized solutions for pets, including nutrition, services, and supplies. The position combines dog-training services with broader Pet Care Center responsibilities. Trainers recommend appropriate classes and supplies, document training progress and feedback, collaborate with grooming and veterinary teams, and help guests select merchandise and services. They also support store operations, including stocking and pricing merchandise, cash register transactions, and OMNI shopping. Candidates must complete Petco’s six-week Dog Training Instructor Program and related learning materials to become a Petco Certified Dog Trainer. After certification, the role involves running and growing the training business at a Pet Care Center, with local and national marketing support and access to online booking and scheduling tools. The Health & Wellness Certification Program for Dog must also be completed. Candidates with prior experience may qualify for accelerated training after passing skill and knowledge assessments.

Requirements

Pass Petco’s six-week Dog Training Instructor Program and complete its required learning modules and workbook materials.
Pass the Health & Wellness Certification Program for Dog.
Passion for animal care, training, and welfare, with a genuine interest in improving the lives of pets and pet parents.
Excellent communication and interpersonal skills to interact with pet parents and provide clear instructions, demonstrations, and applicable selling techniques.
Ability to handle and work with dogs of all sizes, ages, and breeds safely and humanely.
Strong organizational skills and ability to manage multiple tasks and prioritize responsibilities.
Flexibility to work weekends, evenings, and holidays as needed to accommodate training schedules and store operations.
Physical stamina to stand, walk, bend, and lift up to 50 pounds.
Familiarity with computer systems and software for managing training records, schedules, and communications.

Nice To Haves

Prior dog-training experience; candidates who pass skill and knowledge assessments may be eligible for accelerated training.

Responsibilities

Attend and successfully pass Petco’s six-week Dog Training Instructor Program, complete assigned Workday Learning modules and workbook materials, and apply ongoing training.
Recommend and sell appropriate dog training classes, training, and supplies.
Keep accurate records of training sessions, progress, and pet parents’ feedback while maintaining confidentiality and professionalism.
Work with grooming and veterinary teams to provide holistic whole-health solutions.
Engage guests and recommend merchandise and services based on their needs and the needs of their pets.
Build guest relationships and generate future business, including through Petco’s digital platforms.
Demonstrate knowledge of animal health, welfare, and proper handling.
Perform duties that support Pet Care Center performance goals, including stocking, pricing, and displaying merchandise; completing cash register transactions; and assisting with OMNI shopping.
Follow operational guidelines, policies, procedures, and safety protocols.
Promote teamwork, inclusion, and collaboration; refer guest inquiries to the Leader on Duty when appropriate.
Complete other duties and special projects as assigned.
Complete the Health & Wellness Certification Program for Dog and, as a certified trainer, run and grow the dog-training business at a Pet Care Center.