Dog Trainer

Petco•Las Cruces, NM

17d•Onsite

About The Position

As a Petco Certified Dog Trainer, the Dog Trainer furthers Petco’s mission as a Pet Health and Wellness company by enhancing the bond between pet parents and their dogs. The role uses modern dog-training techniques and positive reinforcement to help pet parents develop well-behaved, happy, and healthy dogs. The trainer provides one-on-one sessions and group classes, and advises on basic training, environmental management, and customized plans for specific goals. The role also engages guests to recommend personalized solutions for pets’ health and wellness, including nutrition, services, and supplies. The role includes completing Petco’s six-week, instructor-led Dog Training Instructor Program (DTIP), assigned learning modules, and workbook materials. After certification, the Dog Trainer runs and grows the dog-training business in a Pet Care Center, with marketing, partner resources, networking, and online booking and scheduling support. The role also requires completing the Health & Wellness Certification Program for Dog. Candidates with prior experience who pass skill and knowledge assessments may be eligible for accelerated training. Dog Trainers also support general Pet Care Center operations and guest service, including merchandise recommendations, stocking and displaying products, register transactions, and OMNI shopping support. The position has no supervisory responsibility.

Requirements

Pass Petco’s six-week Dog Training Instructor Program and complete its assigned learning modules and workbook materials.
Pass the Health & Wellness Certification Program for Dog.
Passion for animal care, training, and welfare, and genuine interest in improving the lives of pets and pet parents.
Excellent communication and interpersonal skills to interact with pet parents and provide clear instructions, demonstrations, and applicable selling techniques.
Ability to handle and work with dogs of all sizes, ages, and breeds safely and humanely.
Strong organizational skills and ability to manage multiple tasks and prioritize responsibilities.
Flexibility to work weekends, evenings, and holidays as needed to accommodate the training schedule and store operations.
Physical stamina to stand, walk, bend, and lift up to 50 pounds associated with dog-training equipment and supplies.
Familiarity with computer systems and software for managing training records, schedules, and communication with pet parents.

Nice To Haves

Prior experience with the ability to pass both skill and knowledge assessments may qualify candidates for accelerated training.

Responsibilities

Attend and successfully pass Petco’s six-week Dog Training Instructor Program led by a Petco Certified Dog Trainer Mentor or Academy Instructor.
Complete assigned Workday Learning modules and DTIP Student Workbook materials according to the DTIP roadmap.
Recommend and sell appropriate dog-training classes, training, and supplies.
Keep accurate records of training sessions, progress, and pet-parent feedback; maintain confidentiality and professionalism.
Work cross-functionally with grooming and veterinary teams to provide holistic whole-health solutions.
Complete and apply ongoing training programs to maintain expertise.
Engage guests and recommend merchandise and services based on their identified needs.
Build understanding of guests and their pets and connect them to Petco digital platforms to generate future business.
Demonstrate awareness and knowledge of animal health, welfare, and proper handling.
Perform duties that support Pet Care Center performance goals.
Ensure merchandise is stocked, priced, and displayed to enhance the shopping experience.
Complete cash-register transactions and support guests with OMNI shopping as needed.
Follow operational guidelines, policies, and procedures; contribute to a safe, inclusive, collaborative team culture.
Complete other assigned duties and special projects, and refer guest inquiries to the Leader on Duty as needed.
Run and grow the dog-training business in a Pet Care Center after training and certification.