Dog Trainer

Petco•Las Colinas, TX

13d•Onsite

About The Position

As a Petco Certified Dog Trainer, you will further Petco’s mission as a pet health and wellness company by strengthening the bond between pet parents and their dogs. You will use modern dog-training techniques and positive reinforcement to help pet parents develop well-behaved, happy, and healthy dogs. The role includes one-on-one sessions, group classes, advice on basic training and environmental management, and customized plans for specific training goals. You will also engage with guests to provide personalized solutions for their pets, including recommendations on nutrition, services, and supplies. The position has two core responsibilities: providing dog-training services and providing 360-degree solutions for Petco guests. Trainers complete Petco’s six-week instructor-led Dog Training Instructor Program, assigned learning modules and workbook materials, and ongoing training. After certification, trainers run and grow the dog-training business at a Pet Care Center, with marketing and internal resources. Trainers also complete the Health & Wellness Certification Program for Dog. Approved candidates with prior experience may qualify for accelerated training after passing skill and knowledge assessments. The role also supports general Pet Care Center operations, including merchandise presentation, register transactions, and guests’ OMNI shopping experience. The stated starting rate is $12.00.

Requirements

Pass Petco’s Dog Training Instructor Program to become a Petco Certified Dog Trainer.
Pass the Health & Wellness Certification Program for Dog.
Have a passion for animal care, training, and welfare and a genuine interest in improving the lives of pets and pet parents.
Have excellent communication and interpersonal skills to interact with pet parents and provide clear instructions, demonstrations, and applicable selling techniques.
Demonstrate the ability to handle and work with dogs of all sizes, ages, and breeds safely and humanely.
Have strong organizational skills and the ability to manage multiple tasks and prioritize responsibilities.
Be flexible to work weekends, evenings, and holidays as needed.
Have the physical stamina to stand, walk, bend, and lift objects weighing up to 50 pounds.
Be familiar with computer systems and software for managing training records, schedules, and communication with pet parents.

Nice To Haves

Prior dog-training experience may qualify approved candidates for accelerated training if they pass skill and knowledge assessments.

Responsibilities

Attend and successfully pass Petco’s six-week Dog Trainer Instructor Program.
Complete assigned Workday Learning modules and Dog Training Instructor Program Student Workbook materials.
Recommend and sell appropriate dog-training classes, training, and supplies.
Keep accurate records of training sessions, progress, and pet parents’ feedback.
Maintain confidentiality and professionalism.
Work cross-functionally with grooming and veterinary teams to provide holistic solutions for pet parents.
Complete and apply ongoing training programs to maintain expertise.
Engage guests and recommend merchandise and services according to their identified needs.
Build understanding of guests and their pets and connect them to Petco’s digital platforms to generate future business.
Demonstrate knowledge of animal health, welfare, and proper handling.
Perform related duties that support Pet Care Center performance goals.
Ensure merchandise is stocked, priced, and displayed appropriately.
Complete cash register transactions and support guests with OMNI shopping as needed.
Follow operational guidelines, policies, and procedures.
Promote teamwork, inclusion, and collaboration.
Complete other duties and special projects as assigned.
Evaluate guest inquiries and refer them to the Leader on Duty as needed.
Use the company’s sales behaviors to identify and address guests’ needs.
Follow safety protocols to help maintain a safe environment for partners, guests, and pets.