Dog Trainer

Petco Animal Supplies Stores•Waterford, CT

25d•Onsite

About The Position

As a Petco Certified Dog Trainer, you will enhance the bond between pet parents and their dogs using modern dog training techniques and positive reinforcement. You will provide one-on-one training sessions and group classes, advise on basic training and environmental management, and develop customized plans to address specific training goals. You will also engage with guests to recommend personalized solutions, including nutrition, services, and supplies. The role includes completing Petco’s six-week Dog Trainer Instructor Program, its assigned learning modules and workbook materials, and ongoing training. After certification, Dog Trainers run and grow the dog training business at a Pet Care Center, with marketing, internal resources, networking, and online booking and scheduling support. The role also supports general Pet Care Center operations and guest service. Candidates with prior experience who pass skill and knowledge assessments may be eligible for accelerated training.

Requirements

Pass Petco’s six-week Dog Trainer Instructor Program, unless eligible for accelerated training after passing skill and knowledge assessments.
Pass the Health & Wellness Certification Program for Dog.
Passion for animal care, training, and welfare, and genuine interest in improving the lives of pets and pet parents.
Excellent communication and interpersonal skills to interact with pet parents and provide clear instructions, demonstrations, and applicable selling techniques.
Ability to handle and work with dogs of all sizes, ages, and breeds safely and humanely.
Strong organizational skills and ability to manage multiple tasks and prioritize responsibilities.
Flexibility to work weekends, evenings, and holidays as needed.
Physical stamina to stand, walk, bend, and lift up to 50 pounds.
Familiarity with computer systems and software for managing training records, schedules, and communication with pet parents.

Nice To Haves

Prior experience may qualify candidates for accelerated training if they pass both skill and knowledge assessments.

Responsibilities

Provide one-on-one dog training sessions and group classes using modern training techniques and positive reinforcement.
Advise pet parents on basic training, environmental management, and customized training plans.
Attend and successfully pass Petco’s six-week Dog Trainer Instructor Program; complete assigned learning modules and workbook materials.
Recommend and sell appropriate dog training classes, training, and supplies.
Maintain accurate records of training sessions, progress, and pet parent feedback; maintain confidentiality and professionalism.
Work with grooming and veterinary teams to provide holistic whole-health solutions.
Complete ongoing training programs and apply learning to maintain expertise.
Engage guests to recommend merchandise and services based on their needs and their pets’ needs.
Build future business through understanding guests and their pets and connecting them to Petco’s digital platforms.
Demonstrate awareness and knowledge of animal health, welfare, and proper handling.
Support Pet Care Center performance goals, including stocking, pricing, and displaying merchandise; completing register transactions; and helping with OMNI shopping as needed.
Follow operational guidelines, policies, procedures, and safety protocols.
Promote teamwork, inclusion, and collaboration; complete other assigned duties and special projects.
Evaluate guest inquiries and refer them to the Leader on Duty as needed.
Work weekends, evenings, and holidays as needed to accommodate training schedules and store operations.