Dog Trainer

Petco•Aguadilla, PR

21d•Onsite

About The Position

As a Petco Certified Dog Trainer, the role supports Petco’s pet health and wellness mission by strengthening the bond between pet parents and their dogs. The trainer uses modern dog training techniques and positive reinforcement to help pet parents develop well-behaved, happy, and healthy dogs. Services include private sessions, group classes, guidance on basic training and environmental management, and customized plans to address training goals. The role also engages with guests to provide personalized recommendations for their pets’ needs, including nutrition, services, and supplies. Dog Trainers contribute to the Pet Care Center’s performance and guest experience through merchandise and service recommendations, sales, store operations, and collaboration with grooming and veterinary teams. Candidates must complete Petco’s Dog Training Instructor Program (DTIP), including six weeks of instructor-led learning and development, to become a Petco Certified Dog Trainer. Afterward, they run and grow the dog training business at a Pet Care Center with marketing, partner resources, networking, and online booking and scheduling support. They must also complete the Health & Wellness Certification Program for Dog. Candidates with prior experience who pass skill and knowledge assessments may be eligible for accelerated training.

Requirements

Passion for animal care, training, and welfare, and genuine interest in improving the lives of pets and pet parents.
Excellent communication and interpersonal skills to interact with pet parents and provide clear instructions, demonstrations, and applicable selling techniques.
Ability to safely and humanely handle and work with dogs of all sizes, ages, and breeds.
Strong organizational skills and ability to manage multiple tasks and prioritize responsibilities.
Flexibility to work weekends, evenings, and holidays as needed to accommodate training schedules and store operations.
Physical stamina to stand, walk, bend, and lift objects weighing up to 50 pounds.
Familiarity with computer systems and software for managing training records, schedules, and communication with pet parents.
Complete the Dog Training Instructor Program, including six weeks of instructor-led learning and development, to become a Petco Certified Dog Trainer.
Complete the Health & Wellness Certification Program for Dog.

Nice To Haves

Prior dog training experience; approved candidates who pass skill and knowledge assessments may be eligible for accelerated training.

Responsibilities

Conduct group dog training classes and private lessons, educating pet parents on positive reinforcement and environmental management and helping strengthen the human-animal bond.
Recommend and sell appropriate dog training classes, training, and supplies.
Maintain accurate records of training sessions, progress, and pet parent feedback; maintain confidentiality and professionalism.
Work cross-functionally with grooming and veterinary teams to provide holistic solutions for pet parents.
Complete ongoing training programs to maintain expertise.
Engage guests and recommend merchandise and services based on their needs.
Build future business through understanding guests and their pets and connecting them with digital platforms.
Demonstrate awareness and knowledge of animal health, welfare, and proper handling.
Perform related duties that support Pet Care Center performance goals.
Stock, price, and display merchandise.
Complete cash register transactions and assist guests with OMNI shopping as needed.
Follow operational guidelines, policies, and procedures.
Promote teamwork, inclusion, and collaboration.
Complete other assigned duties and special projects.
Evaluate guest inquiries and refer them to the Leader on Duty as needed.
Use Petco’s selling behaviors to identify and address guest needs.
Follow safety protocols to help maintain a safe environment for partners, guests, and pets.