Dog Trainer

Petco•Cape Girardeau, MO

19d•Onsite

About The Position

As a Petco Certified Dog Trainer, you will help strengthen the bond between pet parents and their dogs by using modern dog-training techniques and positive reinforcement. You will provide individual training sessions and group classes, advise pet parents on basic training and environmental management, and develop customized plans to meet specific training goals. You will also engage with guests to recommend personalized solutions for pets, including nutrition, services, and supplies. The role includes completing Petco’s six-week Dog Trainer Instructor Program (DTIP), followed by running and growing the dog-training business in a Pet Care Center and completing the Health & Wellness Certification Program for Dog. Candidates with relevant prior experience who pass skill and knowledge assessments may be eligible for accelerated training. The position also supports general Pet Care Center operations and guest service.

Requirements

Pass Petco’s Dog Training Instructor Program to become a Petco Certified Dog Trainer, unless eligible for accelerated training after passing skill and knowledge assessments.
Demonstrate a passion for animal care, training, and welfare and an interest in improving the lives of pets and their pet parents.
Have excellent communication and interpersonal skills to interact with pet parents and provide clear instructions, demonstrations, and applicable selling techniques.
Be able to handle and work with dogs of all sizes, ages, and breeds safely and humanely.
Have strong organizational skills and the ability to manage multiple tasks and prioritize responsibilities.
Be flexible to work weekends, evenings, and holidays as needed.
Have the physical stamina to stand, walk, bend, and lift up to 50 pounds.
Be familiar with computer systems and software used to manage training records, schedules, and communication with pet parents.

Responsibilities

Attend and successfully pass Petco’s six-week Dog Trainer Instructor Program led by a Petco Certified Dog Trainer Mentor or Academy Instructor.
Complete assigned Workday Learning modules and DTIP Student Workbook materials according to the program roadmap.
Recommend and sell appropriate dog-training classes, training, and supplies.
Keep accurate records of training sessions, progress, and pet-parent feedback.
Maintain confidentiality and professionalism.
Work cross-functionally with grooming and veterinary teams to provide holistic whole-health solutions.
Complete and apply ongoing training programs to maintain expertise.
Engage guests and recommend merchandise and services based on their needs.
Build future business by understanding guests and their pets and connecting them with Petco’s digital platforms.
Demonstrate awareness and knowledge of animal health, welfare, and proper handling.
Perform related duties that support Pet Care Center performance goals.
Ensure merchandise is stocked, priced, and displayed appropriately.
Complete cash-register transactions and support guests with OMNI shopping as needed.
Follow operational guidelines, policies, and procedures.
Promote teamwork, inclusion, and collaboration.
Complete other duties and special projects as assigned.
Evaluate guest inquiries and refer them to the Leader on Duty as needed.
Use the company’s selling behaviors to identify and address guest needs.
Follow safety protocols to maintain a safe environment for partners, guests, and pets.