Dog Trainer

Petco•Dardenne Prairie, MO

19d•Onsite

About The Position

As a Petco Certified Dog Trainer, you will help strengthen the bond between pet parents and their dogs using modern training techniques and positive reinforcement. You will provide one-on-one training sessions and group classes, advise on basic training and environmental management, and develop customized plans to address specific training goals. You will also engage with guests to recommend personalized solutions for their pets, including nutrition, services, and supplies. The role includes completing Petco’s six-week Dog Trainer Instructor Program, assigned learning modules, and workbook materials. After certification, Dog Trainers run and grow the training business at a Pet Care Center, with marketing, internal resources, networking, and online booking and scheduling support. The role also involves completing the Health & Wellness Certification Program for Dog. Candidates with prior experience who pass skill and knowledge assessments may qualify for accelerated training. Dog Trainers also support Pet Care Center operations by assisting guests with merchandise and services, maintaining merchandise displays, handling transactions, supporting OMNI shopping, following operational and safety guidelines, collaborating with grooming and veterinary teams, and contributing to a positive, inclusive team culture. The starting rate is $15.00.

Requirements

Pass Petco’s Dog Trainer Instructor Program, unless eligible for accelerated training based on prior experience and successful skill and knowledge assessments.
Pass the Health & Wellness Certification Program for Dog.
Have a passion for animal care, training, and welfare and a genuine interest in improving the lives of pets and their pet parents.
Have excellent communication and interpersonal skills to interact with pet parents and provide clear instructions, demonstrations, and applicable selling techniques.
Demonstrate the ability to handle and work with dogs of all sizes, ages, and breeds safely and humanely.
Have strong organizational skills and the ability to manage multiple tasks and prioritize responsibilities effectively.
Be flexible to work weekends, evenings, and holidays as needed to accommodate the training schedule and store operations.
Have the physical stamina to stand, walk, bend, and lift objects weighing up to 50 pounds.
Be familiar with computer systems and software used to manage training records, schedules, and communication with pet parents.

Nice To Haves

Prior dog training experience may make candidates eligible for accelerated training if they pass skill and knowledge assessments.

Responsibilities

Provide one-on-one dog training sessions and group classes using modern training techniques and positive reinforcement.
Advise pet parents on basic training, environmental management, and customized training plans.
Recommend and sell appropriate dog training classes, training, and supplies.
Keep accurate records of training sessions, progress, and pet parents’ feedback, while maintaining confidentiality and professionalism.
Attend and successfully pass Petco’s six-week Dog Trainer Instructor Program and complete assigned Workday Learning modules and workbook materials.
Complete ongoing training programs and apply learning to maintain expertise in the role.
Work with grooming and veterinary teams to provide holistic whole-health solutions.
Run and grow the dog training business at a Pet Care Center after training and certification.
Engage with guests to understand their needs and recommend appropriate merchandise and services.
Build guest relationships and generate future business through understanding their pets and connecting guests to Petco’s digital platforms.
Demonstrate awareness of animal health, welfare, and proper handling.
Support Pet Care Center performance goals and help maintain a safe environment for partners, guests, and pets.
Ensure merchandise is stocked, priced, and displayed appropriately.
Complete cash register transactions and support guests with OMNI shopping as needed.
Follow operational guidelines, policies, and procedures.
Promote teamwork, inclusion, and collaboration.
Evaluate guest inquiries and refer them to the Leader on Duty as needed.
Complete other duties and special projects as assigned.