Dog Trainer

Petco•Wilmington, DE

18d•Onsite

About The Position

As a Petco Certified Dog Trainer, the Dog Trainer enhances the bond between pet parents and their dogs through modern dog-training techniques and positive reinforcement. The role provides one-on-one training sessions, group classes, guidance on basic training and environmental management, and customized plans for specific training goals. The trainer also engages with guests to recommend personalized solutions for pets, including nutrition, services, merchandise, and supplies. The position includes completing Petco’s six-week Dog Trainer Instructor Program, assigned learning modules, and workbook materials; recommending and selling suitable training classes and supplies; maintaining accurate training records; and completing ongoing development. Dog Trainers work across grooming and veterinary teams and also support broader Pet Care Center operations, including guest service, merchandise presentation, transactions, safety, and teamwork. The certification pathway progresses from the six-week apprentice program to running and growing the dog-training business at a Pet Care Center, then completing the Health & Wellness Certification Program for Dog. Candidates with relevant prior experience may qualify for accelerated training by passing skill and knowledge assessments. No supervisory responsibilities are listed. Starting rate: $15.00.

Requirements

Pass Petco’s six-week Dog Trainer Instructor Program, except that approved candidates with prior experience may be eligible for accelerated training after passing skill and knowledge assessments.
Pass the Health & Wellness Certification Program for Dog as part of the certification pathway.
Passion for animal care, training, and welfare, and a genuine interest in improving the lives of pets and pet parents.
Excellent communication and interpersonal skills to interact with pet parents and provide clear instructions, demonstrations, and applicable selling techniques.
Ability to handle and work with dogs of all sizes, ages, and breeds safely and humanely.
Strong organizational skills and ability to manage multiple tasks and prioritize responsibilities.
Flexibility to work weekends, evenings, and holidays as needed for training schedules and store operations.
Physical stamina to stand, walk, bend, and lift up to 50 pounds.
Familiarity with computer systems and software for managing training records, schedules, and communications with pet parents.

Nice To Haves

Prior dog-training experience may qualify approved candidates for accelerated training if they pass skill and knowledge assessments.

Responsibilities

Provide one-on-one dog-training sessions, group classes, and advice on basic training, environmental management, and customized training plans.
Attend and successfully pass Petco’s six-week Dog Trainer Instructor Program, and complete assigned Workday Learning modules and DTIP Student Workbook materials.
Recommend and sell appropriate dog-training classes, training, and supplies.
Keep accurate records of training sessions, progress, and pet-parent feedback; maintain confidentiality and professionalism.
Work with grooming and veterinary teams to provide holistic whole-health solutions.
Complete ongoing training programs and apply the learning to maintain expertise.
Engage guests to understand their needs and recommend merchandise and services, supporting current and future business and connection to Petco’s digital platforms.
Demonstrate knowledge of animal health, welfare, and proper handling.
Perform related duties that support Pet Care Center performance goals.
Ensure merchandise is stocked, priced, and displayed appropriately.
Complete cash-register transactions and assist guests with OMNI shopping as needed.
Follow operational guidelines, policies, procedures, and safety protocols.
Promote teamwork, inclusion, and collaboration; complete other duties and special projects as assigned.
Evaluate guest inquiries and refer them to the Leader on Duty when needed.
Successfully run and grow the dog-training business at a Pet Care Center after completing the apprentice stage.
Complete the Health & Wellness Certification Program for Dog.