About The Position

The Documentation Specialist role is involved in FTZ Operations and Compliance and Logistics Coordination activities. These activities will include coordinating and monitoring FTZ activities as well as coordinating inbound and outbound shipments.

Requirements

  • 2–3+ years of experience in logistics, distribution, or import/export operations.
  • Hands-on experience in international logistics (FTZ experience strongly preferred).
  • Familiarity with U.S. Customs regulations and import/export documentation.
  • Experience working with WMS / ERP systems and logistics/transportation platforms.
  • Strong Excel skills (filters, sorting, basic formulas; experience with VLOOKUP or similar is a plus).
  • Excellent organizational skills and attention to detail; comfortable working with large volumes of data and documentation.
  • Must be fluent in English.
  • Strong communication skills – written and verbal – with the ability to work effectively across departments and with external partners.
  • Ability to multitask and prioritize in a fast-paced, high-volume environment.
  • Reliable, responsible, and able to maintain confidentiality and compliance standards.

Nice To Haves

  • Bilingual OK.

Responsibilities

  • Coordinate and monitor all Foreign Trade Zone (FTZ) activity, including FTZ admissions and withdrawals and Zone status changes (e.g., non-privileged, privileged foreign, domestic).
  • Work closely with customs brokers to ensure accurate and timely submission of documentation.
  • Maintain and update FTZ records and reports in accordance with U.S. Customs & Border Protection (CBP) requirements.
  • Support internal and external audits, ensuring documentation, inventory records, and processes are in full compliance.
  • Coordinate inbound and outbound shipments, including ocean, air, and ground transportation.
  • Communicate with carriers, freight forwarders, and customs brokers to schedule pickups, deliveries, and resolve issues.
  • Prepare and review shipping documents, including commercial invoices, packing lists, BOLs, and other export/import paperwork.
  • Track shipments, monitor delivery status, and proactively address delays, exceptions, or discrepancies.
  • Support the warehouse team with dock scheduling, load plans, and daily shipment priorities.

Benefits

  • Competitive Paid Time Off
  • 401(k)
  • health insurance
  • employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands
  • pet insurance
  • multiple health plans(company contribution to health savings account)
  • prescription, dental and vision coverage
  • Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
  • Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
  • 401(k) with company match.
  • Flexible Paid Time Off programs including company paid holidays.
  • Tuition reimbursement program.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

251-500 employees

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