Documentation Specialist

Community Hospice & Palliative Care•Jacksonville, FL

22h•Onsite

About The Position

The Documentation Specialist will organize, communicate, process, and document information related to hospice certifications and consents according to state and federal regulations. Additionally, he/she will process and issue all Admissions and Death Letters.

Requirements

Intermediate computer skills, intermediate typing and data entry
Excellent written and verbal communication skills
Excellent time management and organizational skills
Demonstrates effective people skills and sensitivities when dealing with others
5+ years customer service experience
5+ years in a medical office environment
Current State of Florida driver’s license with driving record acceptable to Community Hospice insurance carrier.
Level II ACHA (Agency for Healthcare Administration) Background Screening

Nice To Haves

Medical degree certificate, example CNA, Medical Coding, etc...or AA degree or higher preferred.

Responsibilities

Obtain attending/referring MD and CHPC MD signatures on hospice certifications within two (2) days of admission
Document signatures in Suncoast
Update patient’s chart with signed hospice certification
Ensuring consents are accurately signed and documented
Process and issue all Admission and Death Letters
Provides excellent customer service and maintains an amicable and professional working relationship with Community Hospice’s referral sources and partners.
Maintains a high level of confidentiality of all patient data as outlined in the Health Insurance Portability and Accountability Act (HIPAA).
Meets the standards of the job, such as productivity, accuracy, quality standards, adherence to schedule
Ability to work overtime as needed
Performs all other duties as assigned