Documentation Specialist

HME Specialists LLC • Albuquerque, NM

2d • Onsite

About The Position

Join HME Specialists as a Full-Time Documentation Specialist and immerse yourself in a dynamic environment where your organizational skills will shine. This onsite position offers the thrill of working closely with a passionate team dedicated to making a difference in the medical supply industry. You will play a crucial role in ensuring seamless documentation processes, directly impacting patient care and customer satisfaction. Your contributions will be recognized and valued, fostering a strong sense of purpose in your daily tasks. Collaborate with diverse teams, engage in problem-solving initiatives, and witness firsthand how empathy and customer-centricity shape our company culture. You will have benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Competitive Salary, and Paid Time Off. Take the opportunity to enhance your professional growth while making a meaningful difference in the lives of others. Experience the exhilaration of being part of a forward-thinking organization in Albuquerque! We strive to help each patient reach their highest level of medical independence by delivering equipment and services seamlessly, with exceptional care. As a Documentation Specialist at HME Specialists, you will play an essential role in ensuring accurate billing and timely reimbursement for our new and recurring patients. You'll liaise with physicians, referral sources, and patients to facilitate communication and uphold our mission statement and core values, all while contributing to a culture that emphasizes empathy and customer-centricity. Join us in our commitment to operational excellence and customer satisfaction in the medical supply industry.

Requirements

• Proficiency in software tools
• Strong problem-solving abilities to analyze information effectively
• Project management skills to complete assignments on time and within budget
• Technical acumen to assess strengths and seek relevant training opportunities
• Maintaining confidentiality
• Listening attentively to others
• Strong oral and written communication skills to clarify information and interpret documentation accurately
• Embrace change management and adaptability
• Leadership qualities, such as inspiring trust and respect
• Upholding ethical standards
• Commitment to quality and organizational goals
• Problem Solving - gathers and analyzes information skillfully; Works well in group problem solving situations
• Oral Communication - Listens and gets clarification
• Team Work - Balances team and individual responsibilities; Exhibits objectivity and openness to other's views; contributes to building a positive team spirit
• Written Communication - Able to read and interpret written information
• Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness
• Ethics - Works with integrity and ethically; Up-holds organizational values
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values
• Adaptability - Adapts to changes in the work environment; Changes approach or method to best fit the situation; Able to deal with frequent change, delays or unexpected events

Responsibilities

• Obtaining clinical documents, prescriptions, and authorizations
• Following up on necessary compliance items
• Staying informed on insurance guidelines
• Running reports to secure timely renewals for prescriptions and authorizations
• Data entry into Brightree, ensuring adherence to all federal, state, and company regulations
• Engaging in improvement initiatives
• Completing required online training
• Participating in both traditional and e-learning opportunities
• Liaising with physicians, referral sources, and patients to facilitate communication
• Upholding our mission statement and core values
• Contributing to a culture that emphasizes empathy and customer-centricity

Benefits

• Medical
• Dental
• Vision
• 401(k)
• Life Insurance
• Competitive Salary
• Paid Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees