Documentation Specialist

ABB • Richmond, VA

2d

About The Position

This position reports to: Service Engineering Manager. In this role, you will have the opportunity to prepare, distribute, and store accurate and timely customer and supplier documents for projects as per the company’s/project’s procedures. Each day, you will ensure effective version control and status tracking. You will also showcase your expertise by supporting colleagues with advice and guidance on documentation control issues.

Requirements

• Bachelor’s degree in Electrical Engineering or Electrical Engineering Technology with 1+ years’ experience in a service or manufacturing environment OR Associates Degree in electrical technology with 3+ years’ experience in service or manufacturing environment OR High School Diploma/GED and equivalent work and/or military experience (5+ years) in service or manufacturing environment
• Advanced level ability to interact and communicate (written and verbal) information to varying levels within the organization.
• Advanced level of ability to use Microsoft Office products.
• Moderate ability to Project Manage using MS Project or Excel.
• Advanced ability to write test plans and reports detailing test results.

Responsibilities

• Create technical documentation (MOPs, FPs, etc) for use by FSTs related to Critical Power Products
• Assist with documentation across different service functions
• Support harmonization of documentation format globally
• Issue communication on any product change affecting install base
• Manage ISO folder and document ID issuing
• Manages documentation to ensure proper version control in the document management system.
• Sets up the documentation management system and document controls process in conjunction with the project team.

Benefits

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
• Choice between two dental plan options: Core and Core Plus
• Vision benefit
• Company paid life insurance (2X base pay)
• Company paid AD&D (1X base pay)
• Voluntary life and AD&D – 100% employee paid up to maximums
• Short Term Disability – up to 26 weeks – Company paid
• Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
• Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
• Parental Leave – up to 6 weeks
• Employee Assistance Program
• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
• Employee discount program
• 401k Savings Plan with Company Contributions
• Employee Stock Acquisition Plan (ESAP)
• ABB provides 11 paid holidays.
• Vacation is provided based on years of service for hourly and non-exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level