Documentation Specialist

Handi Medical Supply•Saint Paul, MN

1d•$22 - $26•Onsite

About The Position

Handi Medical, a recipient of Minnesota’s Best Bronze Medal in Medical Supplies and a Top Workplace, is seeking a Documentation Specialist. This role is crucial for the review, qualification, and acceptance of medical documentation to ensure the timely and compliant release of durable medical equipment (DME) and supplies. Experience in a healthcare or documentation-driven role is beneficial.

Requirements

Experience in a healthcare or documentation-driven role.
Ability to lift up to 15 pounds at times.

Responsibilities

Review, qualify, and accept standard written orders and medical records to authorize the release of durable medical equipment and supply orders.
Ensure all documentation meets federal, state, payer, and regulatory compliance requirements prior to order processing.
Review each file to confirm all required documentation is complete and compliant, including medical records, insurance information, prescriptions, Letters of Medical Necessity (LMN), and Face-to-Face documentation.
Ensure all orders are revenue-qualified and result in clean, accurate claims.
Accurately log, track, and maintain documentation to meet payer qualification standards.
Complete timely follow-up on documentation-related work queues, including authorizations, missing documents, and order processing.
Communicate with insurance providers to verify eligibility and coverage, documenting all interactions accurately.
Collaborate with internal departments to ensure smooth documentation and order fulfillment workflows.
Resolve customer questions, concerns, and documentation-related issues by identifying problems and coordinating solutions.