Documentation Platform Engineer

Bentley Systems • Uwchlan Township, PA

20h • Hybrid

About The Position

Bentley’s documentation platform, docs.bentley.com, is a critical part of how customers learn, troubleshoot, and succeed with our products. It is a public‑facing web platform backed by automated build and deployment pipelines, and it integrates with modern search and discovery services used across the company. We’re looking for a Documentation Platform Engineer to help own and evolve this platform. This role is ideal for a generalist web engineer with strong DevOps skills—someone comfortable working across frontend code, backend services, CI/CD pipelines, and cloud‑hosted APIs. You’ll maintain the documentation website, support web‑service integrations, and help product teams integrate documentation cleanly into their own delivery pipelines.

Requirements

• Strong experience with JavaScript, HTML, and CSS in production web applications.
• Backend or automation experience using Python.
• Comfort working across frontend, backend, and automation codebases.
• Hands‑on experience with CI/CD pipelines, ideally Azure DevOps.
• Strong scripting and automation skills (PowerShell preferred).
• Practical understanding of build, deploy, and release workflows.
• Experience integrating REST APIs into web applications.
• Familiarity with cloud‑hosted APIs and services (AWS‑based services are a plus).
• Ability to debug and reason about issues that cross frontend code, APIs, and infrastructure.

Nice To Haves

• Experience owning or maintaining a public‑facing website or platform.
• Familiarity with content publishing systems or static‑site generation.
• Exposure to search, chat, or AI‑assisted user experiences.

Responsibilities

• Maintain and enhance a production web site using JavaScript, HTML, and CSS.
• Work on site generation, automation, and publishing workflows written in Python.
• Improve performance, reliability, and usability of the documentation experience over time.
• Build and maintain interactive frontend integrations using JavaScript, including asynchronous API calls (fetch) and streaming or incremental responses, and UI state management for interactive features.
• Integrate the documentation platform with backend web services that power search and content discovery.
• Debug issues that span frontend code, APIs, and backend services.
• Own and improve Azure DevOps (ADO) pipelines used to build and publish documentation.
• Support pipeline‑driven releases for the documentation platform (QA → PROD).
• Write and maintain PowerShell scripts and other automation used in publishing and validation workflows.
• Improve observability, reliability, and repeatability of releases.
• Work with product and platform teams to help integrate documentation into their build and release pipelines.
• Provide practical guidance and tooling so teams can publish documentation confidently and consistently.
• Act as a technical partner for documentation‑platform questions and integrations.
• Work closely with documentation leadership, Release Services, and infrastructure teams.
• Be comfortable operating in areas where ownership is shared across multiple teams.
• Contribute to platform evolution as tooling and integrations modernize over time.

Benefits

• Own a high‑visibility documentation platform used by customers around the world.
• Work at the intersection of web engineering, DevOps, and platform integration.
• Help define how documentation is built, published, and integrated across dozens of product teams.
• Join a team where documentation is treated as a first‑class product capability, not an afterthought.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed