Platform Engineer

Brigham Young University • Provo, UT

1d • Onsite

About The Position

The Platform Engineer performs operating-system and platform engineering across a diverse set of enterprise technologies. This includes system administration, automation, performance management, troubleshooting, root cause analysis, and security risk reduction. This team serves as a systems integration nexus—understanding how services operate across platforms and how they interconnect is a core responsibility. This role spans multiple environments including Linux, Windows, container platforms, virtualization, storage, and infrastructure systems. A strong emphasis is placed on improving security posture across all supported technologies.

As an engineer at this level, you will work both independently and collaboratively to design, implement, and maintain systems that support a wide variety of university needs. While much of the day-to-day work requires individual ownership and focus, success in this role depends on close collaboration with other engineers, project managers, security teams, and campus partners. You will regularly participate in shared design discussions, contribute to team decisions, and help ensure solutions align with broader platform and security priorities. You will also mentor student employees, helping them develop technical and professional skills as they gain real-world experience.

Requirements

• Systems administration in Linux and/or Windows environments
• Automation and scripting (e.g., Bash, PowerShell, Ansible)
• Troubleshooting complex system issues

Nice To Haves

• Red Hat Enterprise Linux
• Container and virtualization platforms (e.g., OpenShift)
• Configuration management and automation tools (Ansible/AWX)
• Reverse proxies and load balancers (e.g., HAProxy)
• Enterprise server and storage platforms (Dell, HP, Pure, etc.)
• Identity, authentication, and integration technologies (SSO, APIs, SCIM)
• Systems design, deployment, and performance optimization
• Networking concepts and system integration
• Monitoring and observability practices
• Security concepts, vulnerability management, and risk mitigation
• Cloud and hybrid infrastructure environments
• Strong collaboration skills and ability to work effectively within a team environment
• Ability to balance independent work with shared ownership and collective decision-making
• Customer-focused mindset with the ability to engage a wide variety of stakeholders
• Effective communication—able to explain technical concepts and participate in group decision-making
• Self-motivated with strong ownership, while recognizing when to involve others
• Excellent problem-solving and analytical skills
• Interest in mentoring and developing student employees
• Minimum of 2 years of technical supervision experience is preferred.

Responsibilities

• Provide Level 3 support for on-premises and cloud-hosted systems
• Maintain reliability, performance, and availability of platform services
• Integrate systems into monitoring, logging, and alerting frameworks
• Work with vendor support when needed
• Consult with campus departments on platform capabilities and best practices
• Help evaluate technologies and guide adoption decisions
• Translate technical concepts into practical solutions for diverse customers
• Install, configure, patch, and upgrade systems across multiple platforms
• Automate system provisioning, configuration, and maintenance (e.g., Ansible/AWX)
• Troubleshoot complex system and integration issues
• Perform root cause analysis and implement long-term fixes
• Improve system integration across platforms and services
• Collaborate with team members and stakeholders on system design, architecture decisions, and implementation strategies
• Identify, prioritize, and remediate system vulnerabilities
• Reduce security risk through hardening, automation, and standardization
• Partner with security teams to implement controls and best practices
• Ensure systems meet institutional security requirements and compliance standards

Benefits

• 401k. BYU automatically contributes 8% at no cost to you. Additionally, if you contribute 5%, BYU adds an additional 4% (Rehires may qualify for different retirement plans)
• Excellent work-life balance: 13 paid holidays + 22 days paid vacation + 12 sick days, accrued annually
• Employee assistance program, available to the employee and all members of their household
• Tuition benefits for employees and eligible family members
• Access to athletic facilities
• Excellent medical/dental benefits
• Short/long-term disability benefits
• Paid parental and maternity leave
• Wellness Program
• Free on-campus parking
• Free UTA passes for employees, spouses, and qualified dependents
• Discounts at the BYU Store and for many events at BYU

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level