Documentation Manager – Compliance

Devereux • Berwyn, PA

1d • Onsite

About The Position

The Documentation Manager will work collaboratively with the Director and team to monitor and improve Center documentation and to ensure that all records are compliant with State and Federal regulations. This role involves working with the Director to prioritize, schedule, and implement audits across the center and to develop effective and accountable systems to ensure quality documentation. The Documentation Manager must maintain a working knowledge of all applicable regulations as they pertain to documentation and applies standards to audits, summarizing data and presenting results with recommendations for improvements. This role also assists the Director with oversight and support of Program Specialists, ensuring accountability and timely completion of reports. Additionally, the Documentation Manager provides coaching and leadership to Program Specialists, ensuring that all team members have the necessary skills to coordinate and facilitate a person-centered ISP process. The role assists the Director with the provision of training and support to all employees regarding the use of electronic health records and quality documentation. Devereux offers ASCEND, a career accelerator program providing career guidance, coaching, skills, and financial assistance, including tuition and student loan repayment.

Requirements

• Bachelor’s degree in Social Work, Human Services, or related field.
• Two (2) years’ experience in the Human Services field, working with adults with intellectual/developmental disabilities, mental health diagnoses, and/or TBI.
• Knowledge of regulatory requirements and ability to adhere to established regulations.
• Excellent customer service skills.
• Excellent written and verbal communication skills.
• Organizational skills.
• Problem-solving skills.
• Ability to adapt to rapidly changing demands of the position, customer needs, and the organization.
• Proficient in Word Processing and Database management.
• Possess and maintain a valid driver's license.
• At least 21 years of age.

Responsibilities

• Monitor and improve Center documentation to ensure compliance with State and Federal regulations.
• Prioritize, schedule, and implement audits across the center.
• Develop effective and accountable systems to ensure quality documentation.
• Apply standards to audits, summarizing data and presenting results with recommendations for improvements.
• Assist Director with oversight and support of Program Specialists, ensuring accountability and timely completion of reports.
• Provide coaching and leadership to Program Specialists to ensure necessary skills for a person-centered ISP process.
• Assist Director with training and support to all employees regarding the use of electronic health records and quality documentation.

Benefits

• Comprehensive health and welfare program to eligible full-time employees, family members and domestic partners.
• Medical (including telemedicine via phone, web, app), dental, prescription drug, preventative care, and mental health services.
• Student loan debt assistance.
• Tuition reimbursement.
• Continuing education assistance.
• Generous time-off (start accruing 1st day).
• 403(b) retirement plan with matching benefit.
• Voluntary/employee paid supplemental life and accident coverage.
• Employee assistance / work-life balance program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level