Documentation Control Analyst I

Bob's Red Mill • Milwaukie, OR

2d • $56,400 - $63,000 • Onsite

About The Position

The Documentation Control Analyst I works to standardize documents, train employees on using current and new documentation, and audit completed documentation. This position maintains and oversees documentation control systems.

Requirements

• 3 or more years of documentation creation and/or control systems experience
• High school diploma or equivalent; OR Any combination of education and additional years of experience that provides the necessary skills, knowledge, and ability to perform assigned tasks.
• Familiar with company policies and procedures.
• Possesses effective communication skills, both verbal and written.
• Capable of tailoring communication style and content to reflect the audience and provide clear, concise information.
• Ability to make presentations to executive management, department managers, supervisors, and staff.
• Ability to work effectively with a team using direct communication, respect, creativity, and emotional intelligence.
• Ability to collect and document requirements for projects.
• Ability to follow exact procedures and protocols.
• Ability to develop effective training programs.
• Skilled in project management.
• Understands multiple learning styles, including visual, auditory, kinesthetic, and written word.
• Ability to train using multimodal teaching methods and adapt to individual learning styles.
• Ability to work independently and in collaboration with others while leading a cross-functional team.
• Effective time management skills.
• Skilled in using Microsoft 365, including Word, Excel, PowerPoint, and Outlook.
• Ability to complete tasks with minimal supervision.
• Ability to read, understand, and communicate information effectively in English with professional proficiency.
• Demonstrates Respect, Teamwork, Accountability, and Determination.
• Ability to work in an environment where exposure to potential food allergens is or may be present.

Nice To Haves

• Training experience preferred.
• Ability to speak in two or more languages.
• Experience with electronic file management (SharePoint, QMS, MS Project, MS Planner, etc.)
• ERP and/or CRM experience (MS Dynamics 365, SAP, Salesforce, etc.)

Responsibilities

• Maintains, organizes, and oversees new document creation and standardization.
• Facilitates training for all departments in documentation creation and storage best practices.
• Responsible for maintaining developing and executing documentation auditing processes.
• Assists with creating, maintaining, and updating work instructions/SOP’s for all positions and processes.
• Partners with leadership to create and implement documentation control programs.
• Identifies training gaps and escalates issues to the Operational Excellence Manager.
• Works cross-functionally with multiple departments such as Production, Quality Assurance, Sanitation, Maintenance, Warehouse, and others to understand and record operational processes and needs.
• Complies with all company policies and procedures and operates all equipment in a safe and food-safe manner.
• Complies with Bob’s Red Mill food safety policies and procedures including adherence to FDA regulations, Safe Quality Food (SQF) Standards, and Good Manufacturing Practices (GMPs).
• Responsible for reporting food safety and quality concerns to Supervisors and/or Department Manager.
• Performs other duties and tasks as assigned.

Benefits

• Medical, Dental, and Vision Insurance
• 401k
• Profit Sharing Program
• Employee Stock Ownership Program (ESOP)
• Paid Holidays & Vacation
• Employee Assistance Program – counseling, legal issue support, financial guidance, and more.
• Tuition Reimbursement
• Childcare Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED