Document Transaction Associate

Merchants Bank • Edina, MN

4d • Onsite

About The Position

Merchants Bank Equipment Finance has an opening for a Document Transaction Associate. This position will focus on documentation and staff administrative support. Duties include entering applications, document preparation, working with contract closing and booking, and funding. It also involves file processing, scanning documents, follow-up on title and insurance, and being a backup customer service team member. There is potential room for growth and learning in this role. The position is structured as a dual role focusing on documentation closing and staff administrative support. An understanding and adherence to Merchants Bank Equipment Finance (“MBEF”) and Merchants Bank (“MB”) policies and procedures is critical for success in this role. Regular and dependable attendance is an essential function of this job. Employee will be expected to contribute to a positive working environment through words and actions. Employee will be expected to greet internal and external customers in a friendly and outgoing manner. Employee will be expected to take responsibility to ensure that internal and external customers receive outstanding customer service. Employee may be asked to perform other duties as required by business needs. Employee will be expected to complete compliance and product knowledge assignments in a timely manner.

Requirements

• Strong verbal and written communication skills
• Positive and helpful attitude when working under deadlines
• Proficiency in Microsoft Suite programs
• Understanding and adherence to Merchants Bank Equipment Finance (“MBEF”) and Merchants Bank (“MB”) policies and procedures
• Regular and dependable attendance
• Ability to meet deadlines
• Amiable personality
• Excellent team worker
• Ability to develop customer rapport
• Genuine interest in others’ needs and opinions

Nice To Haves

• Prior experience in lending, equipment finance, and banking
• Strong analytical, problem-solving skills

Responsibilities

• Assist in the documentation process for vendor transactions originated by MBEF’s sales team and approved by MBEF’s credit underwriting team or MB credit committee.
• Entering applications.
• Document preparation.
• Contract closing.
• Funding the vendor.
• Contract booking.
• Transaction review.
• Administrative support to the MBEF Document Transaction Team.
• Wet ink file processing.
• Document scanning.
• Title follow-up and processing.
• Insurance follow-up and processing.
• Community Reinvestment Act documentation processing.
• End of Lease letter processing.
• Backup customer service team member.
• Assist the Document Transaction Manager, as needed, in traditional equipment finance administration functions and completing other administrative activities as needed.

Benefits

• health insurance
• dental insurance
• life insurance
• disability insurance
• vision insurance
• flexible spending accounts
• 401(k) retirement plans
• ESOP retirement plans
• bonus plan
• paid time off
• tuition reimbursement
• variety of voluntary supplemental insurance options

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED