Document Transaction Associate
About The Position
Merchants Bank Equipment Finance, located in Edina, has an opening for a Document Transaction Associate. This position will focus on documentation and staff administrative support. Duties include entering applications, document preparation, working with contract closing and booking, and funding. It also involves file processing, scanning documents, follow-up on title and insurance and a being a back up customer service team member. There is potential room for growth and learning in this role. Job Summary: The position is structured as a dual role focusing on documentation closing and staff administrative support. An understanding and adherence to Merchants Bank Equipment Finance (“MBEF”) and Merchants Bank (“MB”) policies and procedures is critical for success in this role.
Requirements
- Strong verbal and written communication skills
- Positive and helpful attitude when working under deadlines
- Proficiency in Microsoft Suite programs
- High School Degree
- Ability to express ideas in a clear, thorough, and concise manner
- Amiable personality
- Excellent team worker
- Ability to develop customer rapport
- Show genuine interest in others’ needs and opinions
Nice To Haves
- Prior experience in lending, equipment finance, and banking preferred
- Strong analytical, problem-solving skills desired
Responsibilities
- Assist in the documentation process for vendor transactions originated by MBEF’s sales team and approved by MBEF’s credit underwriting team or MB credit committee.
- Entering applications.
- Document preparation.
- Contract closing.
- Funding the vendor.
- Contract booking.
- Transaction review.
- Administrative support to the MBEF Document Transaction Team.
- Wet ink file processing.
- Document scanning.
- Title follow-up and processing.
- Insurance follow-up and processing.
- Community Reinvestment Act documentation processing.
- End of Lease letter processing.
- Backup customer service team member.
- Assist the Document Transaction Manager, as needed, in traditional equipment finance administration functions and completing other administrative activities as needed.
- Regular and dependable attendance is an essential function of this job.
- Contribute to a positive working environment through words and actions.
- Greet internal and external customers in a friendly and outgoing manner.
- Take responsibility to ensure that internal and external customers receive outstanding customer service.
- Complete compliance and product knowledge assignments in a timely manner.
Benefits
- health, dental, life, disability and vision insurance
- flexible spending accounts
- 401(k) and ESOP retirement plans
- bonus plan
- paid time off
- tuition reimbursement
- variety of voluntary supplemental insurance options
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
