Document Services Supervisor

NAESThe Woodlands, TX
Onsite

About The Position

At NAES, you’ll find engaging and challenging career opportunities in the power generation, renewable energy and industrial construction industry. NAES is the largest independent operator of power facilities in the industry, operating more than 190 power plants throughout the United States, Canada, Mexico and the UK, providing over 49 GW of capacity. With 4000 people, NAES addresses the entire life cycle of power generation and other industrial plants. The Documentation Services Supervisor reports to the Documentation Manager and is responsible for coordinating technical documentation preparation for documentation projects, assigning and monitoring technical writers, and ensuring timely submittals. This role involves coordinating with technical advisors and subject matter experts, performing reviews and modifications to documentation, and arranging status updates with customers. The Documentation Services Supervisor is also required to be familiar with a large variety of the fields’ concepts, practices, and technologies, relying on extensive experience and judgment to plan and accomplish goals independently, and possessing solid communication skills for coordination with clients.

Requirements

  • Excellent time management, organizational skills, and extreme attention to detail.
  • Strong working knowledge and ability to read blueprints, schematics, and interpret Engineering documents: Piping and Instrumentation Diagrams (P&ID’s), Process Flow Diagrams, General Arrangements, etc.
  • Proficient across various disciplines mechanical, electrical, and controls is required.
  • Ability to effectively present information, respond to questions from groups of managers, clients, and customers.
  • Ability to successfully manage personnel across multiple projects.
  • Ability to review technical documentation for administrative and technical accuracy.
  • Extensive knowledge of Microsoft software programs and PDF editors i.e. Word, Excel, Outlook, Visio, and Adobe.
  • Ability to track project status, generate project status reports, and meet deadlines within budget and schedule.
  • Adept in collaborating with customers, programmers, engineers, operators, maintenance personnel, and subject matter experts during drawing development phase to ensure the product matches overall project scope.
  • Ability to independently research, develop, and review unfamiliar systems.
  • Bachelor's degree (B.S.) from four-year College or university in an engineering or technically advanced field; or six to ten years related experience and/or training; or equivalent combination of education and experience.
  • Minimum of two years of project management or supervisory experience.
  • Five or more years’ experience in documentation and technical writing.
  • Must possess a background in power generation, Petro-chemical, or similar heavy industrial plant environment.
  • Ability to work at desk for extended periods of time.
  • Ability to perform system walkdowns at client facility, including climbing stairs and wearing proper personal protective equipment.
  • Mentally alert and work safely at all times.
  • Adhere to all safety warnings and posted safety signs whenever on company property.
  • Follow all NAES safety rules and procedures.
  • Participate in the Fitness for Duty Program, including a post-offer physical examination and drug screening and post-employment random drug screening.
  • Adhere to extensive smoking restrictions in and around the facility.

Responsibilities

  • Coordinating technical documentation preparation for documentation projects.
  • Coordinating and tracking all document preparation for multiple documentation projects to ensure timely submittals.
  • Assigning and monitoring technical writers to ensure flawless documentation preparation.
  • Coordinating with technical advisors and subject matter experts for document composition and review.
  • Performing reviews and modifications to technical documentation prior to submission to client.
  • Coordinating information exchanges as required.
  • Arranging status updates and information exchange with customers.
  • Assisting the documentation department on an overflow basis for project support.
  • Assigning Technical Writers as necessary to create documentation including but not limited to Operating Procedures, As-Built Piping and Instrumentation Diagrams, Asset Identification, and Maintenance Procedures.
  • Ensuring that each document the writer creates is technically accurate and compliant with the predefined technical writing process.
  • Developing documentation project trackers and schedules.
  • Working alongside the CAD Supervisor for P&ID projects to provide status updates, information exchange, and drawing delivery with the client.
  • Coordinating with CAD Supervisor and field walkdown team to ensure accuracy of field sketches during drawing creation and review.
  • Maintaining records and files of work and revisions.
  • Creating and maintaining a large Technical Library, including gathering and sorting source and background materials.
  • Performing assessments of customer documentation for technical accuracy.
  • Developing, as needed, and ensuring adherence to consistent style and formatting guidelines as defined by the Documentation Department or the client.
  • Managing company documentation projects from pre-sales initiation to long-term customer satisfaction.
  • Managing and directing the technical writer team in accomplishing project timelines, budgets, and quality goals.
  • Collaborating with customers, programmers, engineers, operators, maintenance personnel, and subject matter experts during document design phase to gain an understanding of the product, equipment, and overall project scope.
  • Coordinating with the Sales Department to generate project proposals and project design.
  • Working with the Documentation Manager to ensure adequate personnel and resources are available for each project.
  • Participating in the writing of technical documents, training manuals, operating procedures, technical specifications and reviewing engineering documents and drawings.
  • Adhering to and ensuring compliance with all Company policies, rules, procedures, and standards.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Number of Employees

501-1,000 employees

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