Document Services Specialist

K2 Services•Phoenix, AZ
•$23 - $26

About The Position

Document Services Specialists support and optimize client business operations as direct contributors and supplemental support within client teams. The role prepares, revises, reformats, and converts documents using office applications and other support software, including work on complex documents, spreadsheets, and charts. It also includes transcription, document troubleshooting, accuracy checks, and administrative coordination for special projects. The scheduled shift is Thursday through Sunday, 7 AM–6 PM AZT.

Requirements

  • High school diploma or GED.
  • Ability to learn the role through in-person training, remote training, and self-guided learning.
  • Ability to multitask with strong attention to detail.
  • Strong initiative and ability to work independently with minimal direct supervision.
  • Working knowledge of Microsoft Outlook, Word, Excel, and PowerPoint.

Nice To Haves

  • One or more years of experience in document outsourcing or the legal industry is preferred.
  • Experience using Adobe Acrobat or Kofax to manipulate PDF files is a plus.

Responsibilities

  • Create, revise, reformat, and convert documents using support software, including Microsoft Office applications, PDF editing tools, and transcription software.
  • Prepare and edit complex documents, spreadsheets, and charts.
  • Provide coordination and administrative support for special projects.
  • Handle time-sensitive and confidential materials efficiently.
  • Perform document diagnostics and troubleshoot document inconsistencies.
  • Create or revise work product through keyboard entry, scanning, or electronic conversion; transcribe audio and digital dictation, including deposition transcripts as required.
  • Spell-check, proofread, and cross-check documents for accuracy and completeness.
  • Develop skills by participating in company training courses, research, and onsite training sessions.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan
  • Paid Time Off (PTO)
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