Document Review Specialist

Staffing Solutions Organization LLC (SSO) • Boston, MA

16h • Remote

About The Position

Staffing Solutions Organization LLC (SSO), an affiliate of Public Consulting Group LLC (PCG), is proactively identifying qualified candidates for a Document Review Specialist role in anticipation of an upcoming contract opportunity. The role’s availability and start date depend on the contract award and finalization, and its expected duration is 3–6 months. The work will primarily be remote, but candidates should be located in Massachusetts or the surrounding region and able to travel onsite in Massachusetts when business needs require.

The specialist reviews documents processed through an Intelligent Document Processing (IDP) system, confirming that documents are classified correctly and extracted information is complete and accurate. This high-volume, fast-paced work requires strong attention to detail, consistent accuracy, and efficient navigation across multiple systems. Knowledge of public benefit eligibility programs is required. The role also involves protecting sensitive information, documenting findings, and communicating recurring issues or patterns to the project team.

Applicants must be authorized to work in the United States. SSO does not provide work authorization sponsorship, including H-1B sponsorship, and the position cannot support an F-1 STEM EAD extension application. SSO states that qualified applicants will receive consideration without regard to protected characteristics and that it is an E-Verify participant.

Requirements

• Understanding of public benefit eligibility programs and supporting documentation.
• Strong attention to detail and ability to compare source documents against system-generated information quickly and accurately.
• Ability to perform repetitive, high-volume review work while maintaining focus, accuracy, and consistent quality.
• Comfort navigating multiple screens, copying and pasting file numbers, and working with electronic files and systems.
• Ability to follow detailed procedures, identify discrepancies, and clearly document findings.
• Ability to work independently and effectively in a remote environment, with occasional onsite work in the Greater Boston area as needed during normal business hours.
• Must be authorized to work in the United States; the role is not eligible for work authorization sponsorship or support of an F-1 STEM EAD extension application.

Nice To Haves

• Experience or working knowledge of public benefit eligibility programs, particularly SNAP, TANF, Medicaid, or other health and human services programs.
• Experience in data validation, document review, eligibility determination, quality assurance, testing, or a similar function.
• Experience with document management, optical character recognition (OCR), machine learning, or Intelligent Document Processing (IDP) is helpful but not required.

Responsibilities

• Review documents processed through the Intelligent Document Processing (IDP) system.
• Compare source documents against system-generated results to confirm correct document classification.
• Verify that data extracted from documents is complete and accurate.
• Identify and document incorrect classifications, inaccurate data, missing information, and other discrepancies.
• Complete a high volume of file reviews while maintaining established quality and accuracy standards.
• Navigate efficiently between multiple screens, systems, and electronic files.
• Apply knowledge of eligibility programs and supporting documentation when evaluating system results.
• Handle sensitive client and program information with appropriate confidentiality.
• Document findings clearly and consistently.
• Communicate recurring issues, unusual documents, and potential system patterns to the project team.

Benefits

• SSO provides a range of benefits for this role; specific benefits are not listed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed