Document Recording Specialist, Default Services-Loss Mitigation

ServiceLink • Irvine, CA

1d • Onsite

About The Position

ServiceLink, a top provider in the mortgage services industry, is seeking a detail-oriented Document Recording Specialist to join their team in Irvine, CA. This in-office role requires candidates to be located within a reasonable commuting distance and be willing to work in the office daily. The position is for individuals currently authorized to work in the US full-time, without requiring future sponsorship. The role involves recording title documents, performing quality checks, submitting documents to counties, calculating fees, troubleshooting rejections, and communicating with clients.

Requirements

• High School diploma or equivalent required.
• 1 -2 years’ experience working in an office environment.
• Proven customer service skills.
• Must be able to use and have basic computer skills and be proficient in the Microsoft software products.
• Must be able to multi-task.
• Must be capable of meeting daily production goals with a high level of accuracy.
• Critical reasoning and thinking skills required.

Nice To Haves

• 1-2 years’ experience recording deed preferred.

Responsibilities

• Perform quality control checks on unrecorded documents prior to recording.
• Submit documents to counties, for recording, via e-file systems as well as through direct mail.
• Utilize UPS for tracking of incoming and outgoing documents.
• Calculate filing fees to be paid to the county for recording.
• Answer phone calls and reply to e-mails from our recording service clients.
• Troubleshoot rejected documents and re-submit to the county.
• Able to react to change productively and handle other essential tasks as assigned.
• All other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED