Document Imaging Tech II

Montana State FundHelena, MT

About The Position

Montana State Fund (MSF) is seeking a detail-oriented and technically proficient Document Imaging Technician II to support high-quality document imaging operations that enable accurate, consistent, and efficient handling of claims and policy documents. The Document Imaging Technician II manages high volumes of incoming documents by sorting, prepping, scanning, indexing, routing, and resolving daily imaging issues while also supporting mail processing and electronic fax workflows. Additionally, they handle complex imaging and data-processing challenges, mentor others, identify trends, recommend process improvements, and serve as the lead tester and liaison for IT on system updates and bug resolutions.

Requirements

  • Detail-oriented
  • Technically proficient

Responsibilities

  • Manage high volumes of incoming documents by sorting, prepping, scanning, indexing, routing, and resolving daily imaging issues.
  • Support mail processing and electronic fax workflows.
  • Handle complex imaging and data-processing challenges.
  • Mentor others.
  • Identify trends.
  • Recommend process improvements.
  • Serve as the lead tester and liaison for IT on system updates and bug resolutions.
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