The Document Image Specialist-Team Leader is responsible for coordination and support for all areas of the Document Imaging team to include the preppers, scanners, and indexers. This involves maintaining the workflow while supervising, training, and reporting on quality assurance, production and attendance. The Document Image Specialist-Team Leader will use multiple computer systems and electronic payor systems on a daily basis. This position is critical to ensure that all payments and correspondence are available for the end users. This ensures the material is correctly identified to be followed-up on by the Collectors, Refund representative, Billers and Customer Service therefore giving a quicker response to the insurance companies and to the patients. Team Lead II and III are based on the career ladder guidelines set forth by the dept. This position may have additional duties assigned that are within scope of the role.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED