Document Imaging Specialist Team Lead

Baptist Health
Onsite

About The Position

The Document Image Specialist-Team Leader is responsible for coordination and support for all areas of the Document Imaging team to include the preppers, scanners, and indexers. This involves maintaining the workflow while supervising, training, and reporting on quality assurance, production and attendance. The Document Image Specialist-Team Leader will use multiple computer systems and electronic payor systems on a daily basis. This position is critical to ensure that all payments and correspondence are available for the end users. This ensures the material is correctly identified to be followed-up on by the Collectors, Refund representative, Billers and Customer Service therefore giving a quicker response to the insurance companies and to the patients. Team Lead II and III are based on the career ladder guidelines set forth by the dept. This position may have additional duties assigned that are within scope of the role.

Requirements

  • High school graduate or equivalent.
  • Minimum 1 year data entry experience required.
  • PC experience required with working knowledge of Excel and Word applications.
  • Ability to demonstrate proficiency with other computer software.
  • Excellent communication skills, both verbal and written.
  • Ability to read and write proficiently.

Nice To Haves

  • College degree or technical certification preferred.
  • Minimum 1 year management or supervisor experience preferred.
  • Previous background in healthcare related field for at least 1 year.

Responsibilities

  • Coordination and support for all areas of the Document Imaging team (preppers, scanners, indexers).
  • Maintaining workflow.
  • Supervising, training, and reporting on quality assurance, production, and attendance.
  • Using multiple computer systems and electronic payor systems daily.
  • Ensuring payments and correspondence are available for end users.
  • Correctly identifying material for follow-up by Collectors, Refund representatives, Billers, and Customer Service.
  • Providing quicker response to insurance companies and patients.
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