Document Handling Specialist

Brault•San Dimas, CA

5h•Onsite

About The Position

The Document Handling Specialist is responsible for preparing and processing claims that require paper submission, ensuring all necessary medical records are retrieved, attached, and mailed to payers. This role also handles incoming mail, scanning of all correspondence, and attaches documentation to the appropriate accounts within the EDI platform.

Requirements

Strong organizational and time management skills.
Attention to detail and accuracy in document handling.
Basic knowledge of HIPAA regulations.
Proficiency with scanners, printers, and document management software.
Ability to work independently and as part of a team.
High school diploma or equivalent
Experience in medical billing, claims processing, or health information management preferred.

Nice To Haves

additional education in healthcare administration or billing is a plus.

Responsibilities

Drop electronic claims to paper as required for payer submission.
Pull and attach corresponding medical records from the document repository for claims.
Prepare and mail complete claim packets to insurance payers, including necessary medical documentation.
Process and scan all incoming (returned) mail.
Accurately attach incoming medical records and correspondence to patient accounts in the EDI system.
Maintain organized filing and documentation of mailed and scanned items.
Ensure HIPAA compliance and confidentiality of patient information at all times.
Communicate with internal teams to resolve missing or incomplete documentation.
Track and report on mailing activity and claim submission status as needed.
Index all physical and lockbox mail within the Laserfiche repository