Document Controls Coordinator

Miron Construction • Neenah, WI

6d • Hybrid

About The Position

The Document Controls Coordinator serves as an administrative and operational partner to the Vice Presidents of Project Management, ensuring the Project Management leadership team operates efficiently and effectively. This role provides support across a wide range of administrative, organizational, communication, coordination, process improvement, and operational activities. Success requires flexibility, initiative, sound judgment, attention to detail, and a service-oriented mindset. The position is expected to understand and perform the full range of Document Control Administrator (DCA) responsibilities, with a primary focus on supporting the Vice Presidents of Project Management and department-level initiatives. Additionally, the Coordinator provides functional leadership, training, process ownership, and resource coordination for the DCAs team, promoting consistent practices, workload coordination, best-practice sharing, continuous improvement, and adoption of new systems, ERP processes, and AI-enabled tools. While not ordinarily assigned primary responsibility for individual construction projects, temporary project support may be provided when business needs require. The core expectation is leadership through service, providing the necessary leadership, direction, training, and resources for DCAs to effectively support Project Executives, Project Managers, and project teams.

Requirements

• High school diploma or equivalent combination of education and professional experience.
• Significant experience supporting construction project teams, project administration, or project management operations preferred.
• Strong leadership, communication, organization, and relationship-building skills.
• Ability to train, mentor, influence, and support others without direct supervisory authority.
• Demonstrated ability to manage multiple priorities, deadlines, and stakeholder needs.
• Strong problem-solving, process improvement, and root-cause analysis skills.
• Strong customer service orientation and service-first mindset.
• Advanced proficiency in Microsoft 365 applications.
• Experience with ERP systems, project management software, accounting software, and document management systems preferred.

Nice To Haves

• Significant experience supporting construction project teams, project administration, or project management operations.
• Experience with ERP systems, project management software, accounting software, and document management systems.

Responsibilities

• Provide broad administrative, organizational, and operational support to the Vice Presidents of Project Management.
• Help Project Management leadership remain organized by coordinating calendars, meetings, schedules, agendas, communications, records, action items, deadlines, and follow-up activities.
• Prepare and distribute meeting materials, presentations, reports, correspondence, department communications, and other support documents.
• Attend meetings and document notes, decisions, responsibilities, and action items as requested.
• Coordinate the administrative and logistical details associated with meetings, department activities, leadership functions, special events, and other business needs.
• Organize files, maintain records, prepare documents, make copies, print and distribute materials, coordinate meals and refreshments, and perform other routine office and administrative activities.
• Support department-wide initiatives, leadership meeting preparation, Project Management initiatives, and special projects.
• Proactively identify administrative or organizational needs and take appropriate action to help the Vice Presidents and Project Management department operate efficiently.
• Provide responsive support for routine and non-routine requests that contribute to the success of the Vice Presidents of Project Management, DCAs, project teams, and department objectives.
• Serve as the primary resource and advisor for DCAs, providing leadership, coaching, and guidance without direct supervisory authority.
• Foster collaboration, consistency, knowledge sharing, and a service-oriented mindset across the DCA function.
• Support DCAs in resolving issues, overcoming obstacles, and maintaining consistent execution of responsibilities.
• Plan and facilitate recurring DCA meetings to communicate updates, reinforce expectations, provide training, share best practices, and address common questions or challenges.
• Maintain sufficient knowledge and proficiency in all DCA responsibilities to provide guidance, training, quality oversight, and hands-on coverage when needed.
• Understand workload and capacity across the DCA team and identify available capacity to assist DCAs needing additional support.
• Assist with identifying DCA availability for new project assignments.
• Coordinate workload shifts when a team loses support due to leave of absence, resignation, vacancy, increased workload, or other temporary needs.
• Perform DCA responsibilities and provide hands-on administrative or project support when coverage, workload, training, staffing, or other business needs require.
• Create, document, maintain, and communicate standard operating procedures for DCAs.
• Train DCAs on standard operating procedures, Project Management Manual requirements, project management software, ERP processes, and new initiatives.
• Monitor consistency of process execution across the DCA team.
• Identify root causes of recurring issues and recommend solutions related to training, capacity, tools, resources, skillset, or process gaps.
• Maintain and update DCA-related documentation, procedural guides, and best practice resources.
• Establish and maintain a formal training program for DCAs.
• Coordinate onboarding and training for new DCAs.
• Identify training needs, skill gaps, and development opportunities.
• Develop training materials, reference guides, and support resources.
• Develop and maintain a core group of experienced DCAs who can assist with training new hires when appropriate.
• Lead continuous improvement efforts to improve consistency, efficiency, and effectiveness of the DCA function.
• Identify, document, and communicate best practices across DCAs.
• Partner with Project Management leadership to implement process improvements, software changes, ERP workflows, automation, and AI-enabled efficiencies.
• Evaluate opportunities to eliminate non-value-added work and streamline administrative activities.
• Promote a culture of accountability, consistency, service, collaboration, and continuous learning.
• Perform other duties and responsibilities as assigned.
• Approach responsibilities with flexibility and a service-oriented commitment to department success.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED