Document Control Specialist

GCM Medical and OEM, Inc. • Union City, CA

35d

About The Position

The primary responsibility of this position is to provide all shipment paperwork to ensure that customers’ desired results and expectations are met and perform various tasks as needed. This role involves maintaining documentation for the Quality System, updating and creating forms and procedures, and monitoring corrective actions and customer complaints. The specialist will also collect and evaluate statistical data related to on-time delivery, process yield, customer satisfaction, CAPA, RMA, SCRAP, DMR, and supplier performance. The position requires a team player attitude and the ability to work under minimum supervision.

Requirements

• High School diploma and a minimum of 3 years’ experience in a medical or aerospace environment or an equivalent combination of education and experience
• Ability to work accurately, organize and adhere to schedules and timelines while handling multiple priorities
• Willingness to learn, suggest improvements, and train others
• Must be able to work under minimum supervision and in a team environment
• Must be computer savvy – MS Office (including Excel, Word, Outlook)
• Solid understanding of technical documentation and compliance requirements

Nice To Haves

• Experience with advanced computer software (such as Prolink, Minitab), and ERP Systems is a plus

Responsibilities

• Perform First article report and Certificate of Conformance
• Complete, organize and maintain shipment paperwork records
• Organize quality records from internal data and supplier data
• Follow the company policies and procedures
• Perform assigned tasks and fulfill responsibilities to achieve company objectives and department goals
• Perform any other tasks as requested by Management to support Quality oversight activities
• Maintains documentation for Quality System. Updated and create forms and procedures for Quality System related activities
• Monitor the corrective action, customer complaint to appropriate department for completion
• Collect, evaluate statistical data (on time delivery, process yield, customer satisfaction, CAPA, RMA, SCRAP, DMR, supplier performance)
• Must be a team player as measured by his/her peers
• Performs other related duties assigned

What This Job Offers

• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees