Document Control Lead

Luster National • New York, NY

15h • Hybrid

About The Position

We’re seeking a Document Control Lead to support a large-scale aviation redevelopment program delivered within a complex public-sector infrastructure environment. This role focuses on maintaining accurate, timely, and compliant project documentation while also supporting the development, implementation, and standardization of program-level document control procedures, protocols, governance materials, etc. This is a long-term, full-time, hybrid position (4 days per week onsite subject to change based on project requirements) location in Queens, NY.

Requirements

• Bachelor’s degree in engineering, construction management, business administration, project management, or related field, or equivalent combination of education and experience.
• 5+ years of document control, or similar heavy civil infrastructure project role, experience on large, complex, heavy civil infrastructure projects.
• Experience managing document versioning, metadata tagging, naming conventions, and controlled document workflows.
• Experience supporting document control processes for RFIs, submittals, drawings, specifications, meeting minutes, and project correspondence.
• Demonstrated experience preparing governance documentation such as procedures, protocols, management plans, guidance documents, or Work Instruction Documents.
• Experience supporting enterprise document management systems such as SharePoint, eBuilder, Aconex, ProjectWise, Procore, Unifier, or similar platforms.
• Strong Microsoft Office Suite/Office 365 skills (e.g., Outlook, Teams, Word, Excel, PowerPoint, etc.).
• Excellent written communication skills with the ability to prepare clear, structured, and consistent governance documentation.
• Strong attention to detail, organization, and document accuracy.
• Ability to manage multiple priorities and deadlines in fast-paced, large-scale program environments.
• Collaborative mindset that supports coordination across project teams, consultants, contractors, and stakeholders.
• Strong problem-solving mindset with an interest in process improvement and operational consistency.

Nice To Haves

• Master's degree in engineering, construction management, business administration, or project management.
• Experience supporting aviation, transportation, transit, or public agency capital improvement programs.
• Experience supporting multi-project or program-level document control environments.
• Familiarity with FAA, NEPA, or aviation-related regulatory documentation environments.
• Proficiency with Microsoft Power BI, Oracle Cloud Analytics, or other dashboard KPI reporting software.

Responsibilities

• Support implementation and maintenance of program-wide document control protocols and standards.
• Maintain accurate document naming conventions, metadata tagging, version control, and coding structures in alignment with project and program requirements.
• Coordinate intake, processing, tracking, distribution, and archival of controlled documents including RFIs, submittals, drawings, specifications, meeting minutes, correspondence, and other project records.
• Track deliverables and support coordination of document reviews between internal teams, consultants, contractors, and external stakeholders.
• Prepare and maintain document control reports, logs, transmittals, and tracking dashboards.
• Perform quality checks on document submissions to ensure compliance with established standards and procedures.
• Support document retrieval activities for audits, executive reporting, project closeout, and stakeholder requests.
• Provide user assistance and troubleshooting support within enterprise document management systems such as SharePoint and other EDMS platforms.
• Support development and maintenance of document control governance materials including procedures, protocols, management plans, and Work Instruction Documents.
• Assist with standardization and continuous improvement of document control workflows across projects and teams.
• Support alignment of document control practices with program requirements, contractual obligations, and project closeout expectations.

Benefits

• Unlimited flexible time off
• Paid holidays
• Paid parental leave
• Health, dental, and vision insurance
• Flexible spending accounts (healthcare and dependent or elder care)
• Long-term disability insurance
• Short-term disability insurance
• Life insurance and accidental death and dismemberment
• 401(k) plan with guaranteed employer contribution
• Formal career planning and development program
• $2,500 annually toward professional development
• Wellness program with monthly wellness stipend
• Company cell phone or cell phone plan reimbursement
• Free personalized meal planning and nutrition support with a registered dietitian
• Free personal financial planning services
• Employee assistance program
• Employee discounts
• Employee referral bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level