Document Control - Document Control Assistant
The Erb Group•New Hamburg, ON
•Onsite
About The Position
The Erb Group is one of North America’s largest privately-owned refrigerated transportation providers, specializing in the timely, protected distribution of temperature-controlled perishable goods across Canada and the U.S. This is a temporary 1-year maternity leave contract position. The Document Control Assistant handles incoming calls and inquiries, and completes document processing.
Requirements
- Previous reception experience preferred.
- Excellent customer service skills and the ability to communicate effectively over the phone.
- Strong keyboarding skills and attention to detail.
- Proficiency with computer systems and MS Office, including Outlook, Excel, Word, and AS400 preferred.
Responsibilities
- Answer all incoming calls, directing them to the appropriate extension and taking messages when necessary.
- Greet incoming clients professionally and direct them to the appropriate personnel as required.
- Open all company mail daily and distribute it to the relevant departments.
- Accept and sign for incoming deliveries, forwarding them to the appropriate departments.
- Maintain daily records of FedEx receipts.
- Prepare outgoing FedEx shipments online.
- Update and distribute the company master contact lists, including telephone extensions (hard copy), terminal locations, and cell phone numbers as needed.
- Providing training for coverage of vacations.
- Process terminal paperwork, including removing staples, taping, checking for missing data, and printing labels for all documents.
- Chart and file imaged documents.
- Perform any other duties as required.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
