Docket Support Specialist

Montgomery County•Oh 45422, OH

2d•Onsite

About The Position

This position description sets out the essential duties and responsibilities of the position, details the knowledge, abilities, skills, licenses, certifications, education, and experience necessary to be successful in the role, and lists the equipment normally operated by, scope of supervision, and usual physical demands on the incumbent. The Docket Support Specialist serves in the Case Management Department and reports to the Docket Support Supervisor. The Docket Support Specialist maintains responsibility for case management of criminal cases and performs related administrative duties.

Requirements

Knowledge of general office practices and procedures.
Knowledge of court system processes and procedures.
Knowledge of case management processes and procedures.
Knowledge of grammar and sentence structure.
Knowledge of spelling and punctuation.
Ability to understand and apply work processes and procedures.
Ability to establish work priorities.
Ability to answer routine inquiries from officials and general public.
Ability to resolve complaints calmly.
Skill in analyzing information against established standards.
Skill in operating a computer and general office equipment.
Skill in application of job software programs, including spreadsheets and word processing.
General typing skills.
Maintain attention to detail.
Exhibit good organizational skills.
Work effectively on own initiative and by cooperating with others.
Engage in active listening.
Speak and write clearly and concisely.
Demonstrate good manners, friendly demeanor, and professional behavior.
Uphold the policies, procedures, and practices of the court.
Maintain the confidentiality of sensitive and privileged information.
Represent the court with honesty and integrity.
Obtain and maintain Practitioner Certification through the Law Enforcement Automated Data System (LEADS).

Nice To Haves

A bachelor’s degree in public administration, business administration; criminal justice or related field, or an associate’s degree in public administration, business administration, criminal justice or a related field and two years’ work experience.
A valid state of Ohio motor vehicle operator’s license is preferred.
Private insurance is required if private vehicle is employed for job-related functions.

Responsibilities

Coordinates and manages criminal cases in compliance with the court’s criminal case management plan and docket procedures.
Coordinates, prepares, and distributes docket schedules; attends docket call and records information; completes after-docket activities and paperwork.
Directs clients to appropriate offices for completion of referred reports and evaluations.
Enters data in the case management system.
Researches case status and maintains contact with other court departments.
Prepares monthly case management and statistical reports for submission to the Ohio Supreme Court.
Completes all activities involved with the appointed counsel program for indigent defendants and scheduling of interpreters for criminal and civil cases as needed.
Completes all activities involved with the arraignment docket and after-docket activities and paperwork.
Obtain and maintain Practitioner Certification through the Law Enforcement Automated Data System (LEADS).
Participates in training opportunities, court activities, projects, and committees as requested or required.
Completes other duties and responsibilities as required.