Freedom Boat Club - Dock Master at Stuart Harborage Yacht Club, FL

Brunswick Boat Group•Stuart, FL

9d•Onsite

About The Position

This is a part-time position focused on customer service within the Freedom Boat Club dock operations team. The role involves greeting members, working on the docks, and ensuring a positive experience for guests. The ideal candidate is friendly, upbeat, and enjoys working outdoors near the water. Availability is required on weekdays, weekends, and holidays.

Requirements

Pass a background check and drug screen
Valid driver’s license and good driving record
High school diploma
At least 18 years of age
Strong communication and customer service skills
Ability to maintain a calm, positive attitude during periods of high activity
Positive, cooperative attitude with the capability of working unsupervised
Ability to read and manipulate handheld tablets
Adhere to all safety policies

Nice To Haves

Experience in or around boats

Responsibilities

Welcome and acknowledge all guests according to company standards
Anticipate and address guests’ service needs
Thank guests with genuine appreciation
Make and answer telephone calls using appropriate etiquette
Manage the check-in and check-out process using a handheld tablet
Perform equipment checks to make sure all necessary equipment is functional and on board
Clean and maintain vessels and Club location according to company standards
Perform daily clerical work to prepare reservation system, fuel logs, and weather reports
Familiarize yourself with local waters in order to provide basic guidance to members
Speak with others using clear and professional language
Ensure uniform and personal appearance are clean and professional
Follow all company policies and procedures
Maintain confidentiality of proprietary information
Perform other reasonable job duties as requested by supervisors