Freedom Boat Club - Dock Hand at Lighthouse Point Marina, FL

Brunswick Boat Group•Lighthouse Point, FL

9d•Onsite

About The Position

The Dock Hand is part of the Freedom Boat Club dock operations team at Lighthouse Point Marina. The role welcomes members and guests, supports their service needs, and helps ensure vessels and the club location are ready for use. It involves working outdoors in a marina, near and on the water, and requires availability on weekdays, weekends, and holidays. This is a part-time position. The Dock Hand handles member check-in and check-out using a handheld tablet, performs equipment checks, cleans and maintains vessels and the club location, and completes daily clerical tasks related to reservations, fuel logs, and weather reports. The role also involves learning local waters to provide members with basic guidance and following company standards, policies, and safety procedures. The anticipated pay rate is $15 per hour.

Requirements

Pass a background check and drug screen.
Have a valid driver’s license and a good driving record.
Have a high school diploma.
Be at least 18 years of age.
Have strong communication and customer service skills.
Maintain a calm, positive attitude during periods of high activity.
Have a positive, cooperative attitude and the ability to work unsupervised.
Be able to read and manipulate handheld tablets.
Be available on weekdays, weekends, and holidays.
Be able to work outdoors in Florida weather and stand for extended periods.
Be comfortable with bending, kneeling, balancing, and carrying equipment weighing up to 25 pounds.
Be able to work on fixed or floating docks in a marina and near and on the water.
Safely move on, off, and in vessels during varying tide and weather conditions.

Nice To Haves

Experience in or around boats.

Responsibilities

Welcome and acknowledge guests according to company standards.
Anticipate and address guests’ service needs and thank them with genuine appreciation.
Make and answer telephone calls using appropriate etiquette.
Manage check-in and check-out using a handheld tablet.
Check equipment to confirm that necessary equipment is functional and on board.
Clean and maintain vessels and the club location according to company standards.
Complete daily clerical work related to the reservation system, fuel logs, and weather reports.
Become familiar with local waters to provide basic guidance to members.
Communicate clearly and professionally.
Maintain a clean and professional uniform and personal appearance.
Follow company policies and procedures and maintain confidentiality of proprietary information.
Perform other reasonable duties as requested by supervisors.
Adhere to safety policies.