Freedom Boat Club - Dock Hand at Savannah Boathouse Marina, GA

Brunswick Corporation•Savannah, GA

4d•Onsite

About The Position

The Dock Hand is a customer-focused member of the Freedom Boat Club team who works at the marina with the club’s fleet of boats. The role welcomes members, supports the boat check-in and check-out process, and helps ensure vessels and the club location are ready for members. Work takes place outdoors in a marina, near and on the water, and the position requires availability on weekdays, weekends, and holidays. This is a part-time position.

Requirements

Pass a background check and drug screen.
Have a valid driver’s license and a good driving record.
Be at least 18 years of age.
Be able to regularly meet the physical demands of the role, including bending, kneeling, balancing, and carrying equipment up to 25 pounds.
Be able to read and manipulate handheld tablets.
Be available to regularly work weekdays, weekends, and holidays.
Be able to adhere to all safety policies.

Nice To Haves

Experience in or around boats.
Strong communication and customer service skills.
Ability to maintain a calm, positive attitude during periods of high activity.
Positive, cooperative attitude and ability to work unsupervised.

Responsibilities

Welcome and acknowledge guests according to company standards.
Anticipate and address guests’ service needs, and thank them with genuine appreciation.
Make and answer telephone calls using appropriate etiquette.
Manage the check-in and check-out process using a handheld tablet.
Check equipment to ensure it is functional and on board.
Clean and maintain vessels and the club location according to company standards.
Complete daily clerical work, including preparing the reservation system, fuel logs, and weather reports.
Become familiar with local waters to provide basic guidance to members.
Communicate clearly and professionally.
Maintain a clean and professional uniform and personal appearance.
Follow company policies and procedures and maintain the confidentiality of proprietary information.
Perform other reasonable duties as requested by supervisors.
Work outdoors in the elements and stand for extended periods.