Dock Clerk

Ingredion Incorporated•Salem, OR

10d•Onsite

About The Position

As a Dock Clerk, your primary duties are to perform outbound and inbound coordinator duties in a back-up role and support the north dock and south dock material handler tasks when necessary. The position is responsible for handling multiple tasks daily and for communicating regularly with co-workers and leaders across all departments. The clerk will work closely with production leaders to support production needs.

Requirements

High school diploma or general education degree (GED),
1-year+ related experience and/or training.
Ability to read and interpret documents such as safety rules, operating and shipping instructions, and procedure manuals.
Ability to perform basic math problems.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to speak, read, write, and comprehend English.
Proficient in Microsoft Office Suite (Excel, Word, Outlook).
Prior experience with SAP or another inventory/sales software.
Prior experience with the following equipment (or able to achieve certification immediately upon hire): Forklift, Electric pallet jack, Golf Cart

Nice To Haves

Put customer 1st - Create differentiated value for internal and external customers.
Good planning, organizing, and attention to detail skills.
Solid team player putting the company core values first in every situation.

Responsibilities

Organize materials, schedule trucking, and release products from cold storage facilities to arrive in a timely manner to meet production needs.
Verify invoices and resolve any discrepancies on a timely basis.
Schedule pick up appointments with freight carriers and release outbound freight to meet all internal and external customer expectations without any demurrage time.
Check orders for errors and send back to the appropriate employee and/or department, or fix the error.
Actively watch for changes in processes that can improve or reduce time and cost (for both Kerr and the customer) and communicate to the Warehouse Supervisor.
Prepare all logistic documents, including accurate print labels for each order.
Coordinate with the customer service department to ensure each shipment meets or exceeds all customer expectations.
Unload inbound goods and deliver to ultimate destination; verify inbound bill of lading matches the raw fruit receiving or purchase order(s) and generate inbound goods labels as needed.
Prepare outbound orders; sign off on remote orders, making sure to follow customer requirements; generate shipping labels; create bills of lading.
Transfer products to the Americold warehouse and fill out the proper documentation from those receipts.
Provide the best customer service to all customers and suppliers (internal and external), ensuring that all shipments and receipts are prepared timely, cost-effectively, with appropriate materials and documentation.