Dock Attendant

Bass Pro Shops•Ridgedale, MO

1d•Onsite

About The Position

To provide courteous and efficient service to all guests utilizing Marina and Marina equipment, to maximize guest satisfaction and Marina revenue. This role involves handling cash and charge sales, managing rental boats, monitoring supply levels, recording fuel readings, maintaining sanitation of all marina areas, reporting accidents and hazards, and assisting guests with professionalism. The position requires performing other duties as needed.

Requirements

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Missouri Boater Safety Card
Ability to work well with a team.
Ability to prioritize.
Have an innate sense of urgency and a real concern for guest satisfaction.
Must be a strong swimmer.
Must be familiar with boats.
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Responsibilities

Handle all cash and charge sales made through the fuel dock.
Check out/in all rental boats.
Report supply levels on guest supplies for rental boats and fuel dock to Marina Manager.
Record fuel pump readings.
Maintain all areas of Marina with a high level of sanitation, (including: all dock areas, rental boats, beach area, etc.)
Report all accidents to Marina Manager.
Alert Marina Manager of potential hazard issues and prevent accidents whenever possible.
Report all incidents of guest dissatisfaction to the Marina Manager.
Assist guest with the highest level of professionalism possible.
Perform other duties as required.