Dock and Door Technician - Lead
About The Position
The Dock and Door Technician - Lead is responsible for installation, service, repair, troubleshooting, and inspecting commercial/industrial overhead doors, loading docks, dock leveling systems, and other warehouse equipment. This role involves representing Bailey as the primary point of contact for customers, mentoring other technicians, performing preventative maintenance, and troubleshooting various equipment and systems. The ideal candidate is personable, a problem solver, reliable, ethical, intelligent, and adaptable, with a strong background in mechanical repairs and industrial maintenance.
Requirements
- A technical school certificate or equivalent experience in mechanical repairs
- A minimum of two (2) years' experience in industrial maintenance, preferably with servicing warehouse equipment, commercial overhead doors, and/or loading dock equipment.
- Experience in welding, steel fabrication, and electrical.
- Strong mechanical skills
- Great communication skills
- Good, safe work habits
- Strong diagnostic and repair skills
- Able to work with minimal or no supervision in the field
- Valid Driver’s License
Responsibilities
- Represent Bailey as the primary point of contact for all commercial Dock & Door customers within a service area
- Install, service, and repair commercial/industrial doors, door opening systems, loading/warehouse docks, and dock leveling systems
- Lead point of contact to mentor other technicians and be a liaison for management
- Perform preventative maintenance on Bailey equipment and systems at customer sites
- Troubleshoot dock and door equipment, mechanisms, mechanical systems, and electrical circuits
- Ensure quality through checking for proper installation, balance, and clearance
- Proactively address customer needs and expand Bailey business through prompt, friendly, and safe service
- Handle other duties and special projects as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
