Dock & Door Technician

Weisiger Group•Decatur, AL

2d•Onsite

About The Position

LiftOne is a family-owned company with a strong culture and values, seeking experienced Service Technicians. They invest in people, facilities, and technology to support the supply chain and enable critical goods delivery. LiftOne offers a family-oriented environment, defined career progression, and opportunities for growth. The Dock and Door Road Technician is responsible for troubleshooting, diagnosing, and repairing loading dock and doors, performing preventative maintenance, and recommending service. This role also involves managing a company-owned service van and its inventory, processing paperwork accurately, and adhering to safety procedures.

Requirements

High school diploma, G.E.D. or tech school graduate preferred.
Must be a certified welder or able to obtain certification within the first 30 days of being hired.
Successful completion of the welder apprentice level or three years welding experience.
Ability to read and comprehend regulations and instructions written in the locally applicable language(s).
Ability to perform duties at elevated heights.
Demonstrated ability to repair equipment per skill level.
Basic Computer/Tablet knowledge (Microsoft and Apple operating systems).
Valid driver license and clean driving record must be maintained throughout employment.
Demonstrates exceptional customer service skills.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine correspondence.
Ability to calculate figures and amounts such as discounts, percentages, and ability to perform these operations using addition, subtraction, multiplication, and division.
Ability to understand weight measurement, volume, and distance.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Responsibilities

Troubleshooting, diagnosing, and repairing loading dock and doors.
Performing all assigned preventative maintenance on customer equipment.
Recommending service as needed.
Properly processing paperwork at the completion of each job.
Maintaining a company-owned service van and its parts inventory.
Identifying the general problem based on customer concern and testing to locate the failure.
Completing appropriate repairs in the safest and most efficient manner and testing the equipment to ensure it is working properly.
Driving to and from locations to address on-site needs.
Making necessary repairs (with customer approval) and other basic maintenance as needed.
Ensuring all parts are accounted for, time is properly documented, and each repair is itemized.
Following all safety procedures and company policies.
Properly identifying and ordering all necessary replacement parts.