Dock & Door Technician

LiftOne•Knoxville, TN

3d•Onsite

About The Position

LiftOne is a family-owned company with nearly 100 years of innovation, growth, and success, built on principles of trust, integrity, and the drive to support customers and employee growth. As a division of Weisiger Group, LiftOne strives to invest in people and the work they do for our customers, nurturing career growth and believing employees are the key to success. This role is essential to the work LiftOne does, making a difference for customers and the community.

Requirements

High school diploma, G.E.D. or tech school graduate preferred.
Must be a certified welder or able to obtain certification within the first 30 days of being hired.
Successful completion of the welder apprentice level or three years welding experience.
Ability to read and comprehend regulations and instructions written in the locally applicable language(s).
Ability to perform duties at elevated heights.
Demonstrated ability to repair equipment per skill level.
Basic Computer/Tablet knowledge (Microsoft and Apple operating systems).
Valid driver license and clean driving record must be maintained throughout employment.
Demonstrates exceptional customer service skills.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine correspondence.
Ability to calculate figures and amounts such as discounts, percentages, and ability to perform these operations using addition, subtraction, multiplication, and division.
Ability to understand weight measurement, volume, and distance.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
Occasionally required to climb or balance; stoop, bend, kneel, crouch, or crawl and taste or smell.
Must frequently lift, carry, push, pull and /or otherwise move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Employee must operate equipment in a safe manner.

Responsibilities

Troubleshooting, diagnosing and repairing loading dock and doors.
Performing all assigned preventative maintenance on customer equipment and recommending service as needed.
Properly processing paperwork at the completion of each job.
Maintaining a company-owned service van and its parts inventory.
Identifying the general problem based on customer concern and testing to locate the failure.
Completing appropriate repairs in the safest and most efficient manner and testing the equipment to ensure it is working properly.
Driving to and from locations (customer sites, parts pickups, etc.) to address on-site needs.
Making necessary repairs (with customer approval) and other basic maintenance as needed.
Processing necessary documentation at the completion of each job, ensuring all parts are accounted for, time is properly documented, and each repair is itemized.
Following all safety procedures in performing work as well as company policies.
Properly identifying and ordering all necessary replacement parts.