REMOTE Docebo LMS Administrator (Contract)

CapeTalent•Indian Harbour Beach, FL

3d•Remote

About The Position

Our client is scaling its expert credentialing ecosystem across a large enterprise software platform, supporting 30K+ geographically dispersed users globally. We're seeking a senior, hands-on Docebo LMS Administrator to own their Docebo instance as the subject matter expert. This is an operational, contract role. You won't design curriculum, own measurement strategy, or set assessment standards — you'll run the LMS with expert-level depth and be the go-to resource when things break, need to scale, or need to be configured correctly the first time.

Requirements

5+ years hands-on Docebo administration.
Deep fluency in LMS configuration: user roles and permissions, course catalogs, reporting, and API/integration basics.
Experience in a credentialing, certification, or professional training environment.
Familiarity with xAPI/SCORM tracking issues and common causes of data gaps.
Proven ability to troubleshoot platform issues independently, without vendor hand-holding.
Comfort working cross-functionally with engineering and content teams.
Clear written documentation skills.

Responsibilities

Own day-to-day Docebo administration — configuration, user and access governance, course and catalog setup, data integrity, version control, and archiving inactive courses to keep the LMS environment clean.
Manage release processes for content and platform updates, including QA before go-live.
Troubleshoot platform issues and serve as the escalation point for LMS-related tickets.
Partner with platform and engineering teams on integrations, data flow, and technical issues.
Maintain documentation for LMS configuration, processes, and standard operating procedures.
Monitor system health and surface risks — capacity, vendor issues, data problems — before they affect delivery.