DMV Specialist

Plug Technologies Inc•Los Angeles, CA

2d•$80,000 - $90,000•Onsite

About The Position

Plug is an online marketplace built exclusively for electric vehicles, where consumers, dealers, and commercial partners trade in, sell, and auction used EVs. Consumers can get an instant cash offer in minutes, backed by data-driven pricing, battery state-of-health analysis, with pickup, payment, and title transfer handled end-to-end. Every vehicle Plug acquires is liquidated through a competitive wholesale auction, where franchise and independent dealers across the United States bid in real time on inventory sourced directly from consumers, dealers, and commercial partners. The result is a single platform that gives sellers a fast, fair exit and gives dealers a dedicated channel for sourcing used EV inventory. Founded in 2023 and led by former Tesla executives, Plug has facilitated nearly $100M in EV sales since launch and is backed by a $20M Series A from Lightspeed Venture Partners. Plug is and is building the AI-native transaction rails behind the used EV market's exponential growth. Visit to learn more plugmotors.com. As our DMV Specialist, you’ll ensure that every vehicle handled by Plug, whether destined for sale, transport, or auction, is properly titled, registered, and compliant with state DMV regulations. You’ll serve as a key internal resource to manage title work, registrations, lien releases/payoffs, and DMV‑related documentation. Your work will help Plug scale operations efficiently while ensuring all legal and regulatory paperwork is accurate, timely, and properly tracked.

Requirements

3–5 years of experience in DMV, title clerk, or automotive title processing roles.
Strong knowledge of DMV regulations and titling requirements.
High attention to detail and strong organizational skills
Excellent communication abilities.
Proactive problem-solving mindset.
Comfort with spreadsheets, document management, and title software.

Nice To Haves

Experience with multi-state titling or EV-specific registration.
Familiarity with dealer management or inventory systems.
Experience managing lien releases and payoffs.
SOP/process documentation experience in automotive or compliance settings.

Responsibilities

Process vehicles for title transfer and registration; prepare and submit tax, title, registration, and lien release/payoff documentation.
Verify completeness and accuracy of all documents; track status of outstanding titles and submissions and resolve discrepancies.
Maintain records for out-of-state titles and registrations, ensuring audit-ready documentation for compliance or internal review.
Prepare reports on title backlog, registration status, and compliance issues.
Coordinate with internal teams to gather required paperwork and payoff information; work with lenders to secure lien releases or payoff confirmation.
Serve as an internal expert on DMV and titling regulations, advising on paperwork requirements and resolving questions from internal and external partners.
Provide timely updates on title and registration status; address discrepancies or delays with dealers, customers, and stakeholders.
Maintain organized digital and physical records of all DMV documentation.
Build and maintain SOPs for title processing and registration workflows.
Identify bottlenecks and propose workflow improvements to streamline operations.