DMV and Servicing Specialist

SESLOC Credit Union • San Luis Obispo, CA

9h • Onsite

About The Position

DMV & Servicing Specialist At SESLOC, it is the people that make the place. Rooted in academics and locally headquartered for over 80 years, we are the credit union with the funny name. But to us, financial dreams and goals are serious business. Job Summary The DMV & Servicing Specialist supports the Consumer Loan Department by ensuring accurate DMV title and registration processing and providing specialized loan servicing support. This role plays an important part in protecting the Credit Union's lien position, maintaining regulatory compliance, and delivering a positive experience for members and internal teams. This position requires a high level of independence, attention to detail, and strong collaboration across Lending, Servicing, and Operations. For a detailed description of job responsibilities, please view the attached job description.

Requirements

• Experience with DMV/title processing, loan servicing, insurance transactions, or related work
• Knowledge of consumer loan products and applicable regulations
• Strong organizational, analytical, and problem‑solving skills
• Ability to work independently while managing multiple priorities
• Clear written and verbal communication skills with a service‑focused approach
• Proficiency with Windows‑based systems and standard office equipment
• High school diploma or GED required

Nice To Haves

• Three to five years of relevant experience preferred

Responsibilities

• Process and track DMV titles and registrations to ensure timely and accurate lien perfection on vehicle loans
• Independently manage title control, including out‑of‑state transactions, paid‑off titles, DMV refunds, and audit support
• Serve as a resource for DMV requirements and documentation, staying informed on regulatory and procedural changes
• Provide specialized loan servicing support across vehicle loans, HELOCs, signature loans, and credit cards
• Research and resolve servicing questions related to loan terms, payments, payoffs, and account maintenance
• Collaborate with internal teams to resolve complex servicing scenarios and promote consistent, accurate servicing
• Respond to member and employee inquiries with professionalism, accuracy, and sound judgment
• Maintain confidentiality and comply with all applicable regulations, policies, and procedures

Benefits

• fully paid employee medical, dental, and vision
• vacation, sick, and holiday time off
• 401(k) with a generous employer match
• tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED