DME Transition Specialist

Integrated Home Care Services, Inc. • Miramar, FL

2d

About The Position

The DME Transition Specialist processes patient referrals and maintains client information in a database. The role provides clerical and administrative support to DME Customer Service in day-to-day care management activities and telephonic support for incoming and outgoing calls involving patients, providers, the Transition Coach, and other team members related to the Transition Care program. The specialist is also responsible for expanding, updating, and maintaining the community resource database.

Requirements

• 1–2 years of customer service support experience in the healthcare industry.
• Effective verbal and written communication skills.
• Ability to use various computer programs and applications, including EMR/EHR systems.
• Ability to self-motivate and work independently.
• Customer focus and adaptability to different personality types.
• Ability to multitask, set priorities, and manage time effectively.
• Familiarity with patient referrals.

Nice To Haves

• Experience with Home Health Services is preferred.

Responsibilities

• Process patient referrals.
• Maintain client information in a database.
• Provide clerical and administrative support to DME Customer Service in day-to-day care management activities.
• Provide telephonic support for incoming and outgoing calls involving patients, providers, the Transition Coach, and other team members related to the Transition Care program.
• Expand, update, and maintain the community resource database.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Short- and long-term insurance
• 6+ days of holiday pay
• 13 days of PTO
• Employer-paid life insurance
• 401(k) with employer contribution
• Wellness program with reward incentives
• Employee recognition and reward programs
• Comprehensive paid training program

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed