DME Tech / Athletic Trainer

Proliance Surgeons•Bellevue, WA

6d•$23 - $40•Hybrid

About The Position

The Durable Medical Equipment (DME) Technician supports the daily operations of the DME program and collaborates with Medical Assistants in delivering patient care. While the DME Technician has a primary work location, travel to other clinic sites may be required as needed. This role offers a $5,000 sign-on bonus.

Requirements

Current Medical Assistant registration or certification in Washington State required (may be obtained upon hire)
NATA-BOC Certified with a current WA State License strongly preferred
1-3 years of experience using DME in a clinical setting strongly preferred; recent ATC graduates welcome
Valid driver’s license
Attention to detail
Professional patient-facing demeanor
Persistence and follow-through
Strong communication skills
Organizational skills
Integrity and a compliance-oriented mindset
Problem-solving ability
Ability to work independently
Self-starter mentality
Sound judgment and discernment
Maintains strict confidentiality in all aspects of work
Demonstrates strong computer proficiency
Communicates effectively and clearly in written, verbal, and non-verbal forms
Conducts professional and effective phone communications
Responds to inquiries and requests from patients, physicians, and colleagues in a timely manner
Educates patients, family members, and coworkers clearly and effectively
Adapts well to changes in work volume and shifting priorities
Remains calm and effective in emergency or unforeseen situations
Manages multiple tasks simultaneously
Prepares and maintains accurate records, writes reports, and responds to correspondence
Reads, interprets, and evaluates written and verbal information for accuracy and completeness
Applies knowledge of medical safety practices and evaluates existing safety standards
Follows all organizational policies and procedures
Treats all individuals with respect and professionalism

Nice To Haves

NATA-BOC Certified with a current WA State License
1-3 years of experience using DME in a clinical setting
Recent ATC graduates welcome

Responsibilities

Brace fitting and application
Inventory and product management, including monthly inventory counts
Clinical coordination
Prior authorization processing
Daily DME reporting support
Casting and splinting assistance
Insurance and billing coordination
Documentation and regulatory compliance
Patient communication and customer service
Contributing to the development and growth of the expanding DME program
Adhering to OSHA safety standards and HIPAA regulations
Maintaining compliance with all company policies and procedures
Assisting Medical Assistants with tasks including patient rooming, direct patient care, phone calls, faxing, and equipment maintenance, as applicable
Assisting with medical supply ordering as needed
Performing other duties as assigned
Accurately measuring functional braces, both custom and off-the-shelf (OTS)
Presenting bracing options to physicians and guiding patients through the selection and fitting process
Correctly fitting off-the-shelf bracing products
Maintaining current knowledge of bracing and DME products, technologies, and best practices
Applying and modifying braces and DME products to meet individual patient needs