DME Tech / Athletic Trainer

Proliance Surgeons•Bellevue, WA

1d•Onsite

About The Position

The Durable Medical Equipment (DME) Technician supports the daily operations of the DME program and collaborates with Medical Assistants in delivering patient care. While the DME Technician has a primary work location, travel to other clinic sites may be required as needed. This position offers a $5,000 sign-on bonus.

Requirements

Current Medical Assistant registration or certification in Washington State required (may be obtained upon hire)
Valid driver’s license
Strong computer proficiency
Effective and clear communication skills in written, verbal, and non-verbal forms
Professional and effective phone communication skills
Ability to respond to inquiries and requests from patients, physicians, and colleagues in a timely manner
Ability to educate patients, family members, and coworkers clearly and effectively
Ability to adapt well to changes in work volume and shifting priorities
Ability to remain calm and effective in emergency or unforeseen situations
Ability to manage multiple tasks simultaneously
Ability to prepare and maintain accurate records, write reports, and respond to correspondence
Ability to read, interpret, and evaluate written and verbal information for accuracy and completeness
Knowledge of medical safety practices and ability to evaluate existing safety standards
Adherence to all organizational policies and procedures
Treat all individuals with respect and professionalism

Nice To Haves

NATA-BOC Certified with a current WA State License strongly preferred
1-3 years of experience using DME in a clinical setting strongly preferred
Recent ATC graduates welcome
Attention to detail
Professional patient-facing demeanor
Persistence and follow-through
Organizational skills
Integrity and a compliance-oriented mindset
Problem-solving ability
Ability to work independently
Self-starter mentality
Sound judgment and discernment

Responsibilities

Brace fitting and application
Inventory and product management, including monthly inventory counts
Clinical coordination
Prior authorization processing
Daily DME reporting support
Casting and splinting assistance
Insurance and billing coordination
Documentation and regulatory compliance
Patient communication and customer service
Contributing to the development and growth of the expanding DME program
Adhering to OSHA safety standards and HIPAA regulations
Maintaining compliance with all company policies and procedures
Assisting Medical Assistants with tasks including patient rooming, direct patient care, phone calls, faxing, and equipment maintenance, as applicable
Assisting with medical supply ordering as needed
Performing other duties as assigned
Accurately measuring functional braces, both custom and off-the-shelf (OTS)
Presenting bracing options to physicians and guiding patients through the selection and fitting process
Correctly fitting off-the-shelf bracing products
Maintaining current knowledge of bracing and DME products, technologies, and best practices
Applying and modifying braces and DME products to meet individual patient needs