DME Sleep Equipment Tech - O'Neal MOB

Ochsner Health•Baton Rouge, LA

About The Position

This role functions under the supervision of a licensed respiratory therapist and is responsible for delivering, setting up, educating patients about, and maintaining CPAP, RAD, oxygen, and related sleep medical equipment. The position supports patient safety, regulatory compliance, and high-quality service. The employee works directly with patients and caregivers, tailoring communication and instruction to patient needs and health literacy. The position also involves equipment documentation, compliance monitoring, inventory management, and participation in assigned on-call and emergency coverage.

Requirements

  • High school diploma or GED.
  • At least 3 years of experience in a healthcare or patient-facing service role.
  • Valid driver's license.
  • Proficiency with computers, software, and web-based applications used to navigate documentation systems.
  • Effective verbal and written communication skills.
  • Ability to clearly and professionally instruct patients and caregivers with varying levels of health literacy.
  • Strong interpersonal and organizational skills.
  • Strong time-management skills.

Nice To Haves

  • Prior experience working with sleep equipment.

Responsibilities

  • Perform setup and instruction for CPAP, RAD, and other DME sleep medicine equipment.
  • Assist patients with selecting the correct mask for sleep medicine equipment.
  • Educate patients and caregivers on safe and effective use of sleep medicine equipment.
  • Ensure accurate completion of documentation and compliance requirements.
  • Monitor compliance data and follow up with patients as needed.
  • Clean, maintain, and prepare sleep equipment according to policy.
  • Manage inventory, supplies, and equipment shipments.
  • Participate in on-call rotation and emergency coverage as assigned.
  • Escalate clinical concerns to licensed respiratory therapists.
  • Adapt behavior and communication to the patient population, including respecting privacy, introducing oneself appropriately, explaining services or procedures, requesting permissions, and adjusting communication style.
  • Perform other duties as assigned and comply with applicable policies and standards.
  • Remain knowledgeable about applicable laws, accreditation standards, and regulatory requirements, and ensure compliance.
  • Immediately report known or suspected unethical or questionable conduct and patient, employee, privacy, or other compliance-related concerns.
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