DME Service Coordinator - CPAP/BiPAP

Fairview Health Services • Edina, MN

5d • Hybrid

About The Position

On M Health Fairview's Home Medical Equipment (FHME) team, we strive to help each patient reach optimal independence, health, and comfort. The DME Service Coordinator ensures processes are in place to support an exceptional customer service experience, high quality therapeutic equipment is available and easy to understand and use, and DME equipment and processes are effectively integrated into business and clinical operations. This position coordinates care protocols and DME set-ups for Home Medical Equipment patients.

Requirements

• 2 years of customer service experience
• BLS Certification (or required to possess within 2 months from hire date)

Nice To Haves

• Associate or Bachelor's Degree in a healthcare or similar work experience
• 2+ years in a direct patient care setting
• Experience fitting DME equipment

Responsibilities

• Developing, implementing, and handling inventory control processes
• Ensuring patient care needs are served in a timely manner
• Setting up equipment and delivering quality education
• Coordinating equipment data management and analysis efficiently
• Providing timely and accurate compliance information to providers
• Facilitating effective claim processing
• Assist patients in the showroom
• Other assigned DME duties

Benefits

• medical
• vision
• dental coverage
• life insurance
• short-term and long-term disability insurance
• PTO and Sick and Safe Time
• tuition reimbursement
• retirement
• early access to earned wages

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree